Gusto vs OnPay Comparison
Gusto
Starting at $49 /user/month
- Free Trial
- Freelancers / Consultants
- Medium Business
Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to grow and nurture your team. Tru…
OnPay
Starting at $40 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps companies of all sizes reduce cos…
OnPay leads on user satisfaction with a 5.0-star rating across 434 reviews.
Spotsaas Analysis
GustoOnPay
The core difference between Gusto and OnPay lies in Gusto's comprehensive all-in-one platform for payroll and HR management, while OnPay focuses on providing simple, automated payroll solutions with strong customer support. Gusto is ideal for businesses needing extensive HR features, whereas OnPay suits small businesses prioritizing straightforward payroll processing.
- Best for small to mid-sized businesses - Offers integrated payroll and HR functionalities - User-friendly interface with easy setup - Suitable for various industries including retail and nonprofits - Ideal for HR managers and business owners - Price starts at $49
- Best for small businesses seeking payroll automation - Focuses on straightforward payroll processing - Excellent customer support and service - Suitable for a range of industries including healthcare and consulting - Ideal for small business owners and finance managers - Price starts at $40
Gusto vs OnPay — at a glance
| Feature | Gusto | OnPay |
|---|---|---|
| Rating | 4.4 / 5 | 5.0 / 5 |
| Reviews | 873 | 434 |
| Starting price | $49 /user/month | $40 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Payroll Software | Payroll Software |
| Integrations | — | 10+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | US | US |
Key differences between Gusto and OnPay
- Pricing: Gusto starts at $49 /user/month, while OnPay starts at $40 /Month.
- User satisfaction: OnPay scores higher with a 5.0-star average.
- Deployment: Gusto supports SaaS/Web/Cloud; OnPay supports SaaS/Web/Cloud.
Gusto vs OnPay — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Gusto vs OnPay: Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized businesses needing simple, integrated payroll and HR.
- You want an all-in-one platform combining payroll, benefits, hiring, and compliance.
- Your team values a user-friendly interface with straightforward setup and workflows.
- You need strong integrations with accounting tools like QuickBooks Online.
- Your business requires highly complex or heavily customized payroll processing.
- You are a large enterprise with extensive, process-heavy HR workflows.
Best for small businesses seeking simple, automated payroll with excellent support.
- You run a small business with 1-100 employees needing straightforward payroll processing.
- You want to automate payroll calculations and tax filings to reduce errors and save time.
- You value exceptional, responsive customer service and easy integration with accounting tools.
- You are a large enterprise requiring complex payroll customizations and advanced features.
- You need an all-in-one HR platform including recruitment or performance management.
Gusto: Best for small to mid-sized businesses needing simple, integrated payroll and HR. OnPay: Best for small businesses seeking simple, automated payroll with excellent support.
Description | Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More about Gusto | OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps ... Read More about OnPay |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.7/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-100 employees | 1-100 employeesSmall Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Payroll Processing: Gusto simplifies payroll management, letting administrators run payroll in just a few clicks. Managers can save time and reduce errors, confirming employees get paid accurately and on time.
- Benefits Management: With Gusto, offering employee benefits is straightforward. From health insurance to retirement plans, you can manage and customize benefits packages that improve employee satisfaction and retention.
- User-Friendly Interface: Both managers and employees appreciate Gusto's intuitive design. This user-friendly platform means less training time for staff and more focus on what really matters – growing your business.
- OnPay simplifies payroll processing, saving hours each week by automating calculations and filings—so you can focus on running your business.
- With a user-friendly interface and intuitive dashboards, your team can easily manage payroll, benefits, and taxes without needing extensive training.
- OnPay integrates smoothly with popular accounting tools, improving efficiency and eliminating manual data entry.
Best fit
- 1-100 employees
- Human Resources, Retail, Restaurants, Nonprofits, Professional Services
- HR Managers, Payroll Administrators, Business Owners, Office Managers
- 1-100 employees
- Healthcare, SaaS, Consulting, Professional Services, Nonprofits, Financial Services, Marketing Agencies
- HR Managers, Payroll Administrators, Office Managers, Finance Managers, Small Business Owners
Reasons buyers look elsewhere
- Users may seek alternatives to Gusto if they require specific features not offered by the platform, such as advanced payroll reporting or industry-specific compliance tools that better meet their unique business needs.
- Companies with larger workforces might explore alternatives for scalability, as they may find that other solutions provide more robust support for managing high employee volumes efficiently.
- Budget-conscious businesses might look for more cost-effective payroll and HR solutions, especially if they find Gusto's pricing structure doesn't align with their financial goals or operational requirements.
- Users may explore alternatives if they require more advanced HR management features, such as extensive employee onboarding, robust benefit administration, or detailed performance tracking.
- Companies seeking greater scalability might prefer alternatives that easily accommodate rapid growth, complex payroll structures, or increased employee counts without compromising system performance.
- Businesses operating internationally or with global teams might consider alternatives offering broader international payroll support and compliance tools for multiple regions and currencies.
Software Demo
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How do Gusto and OnPay Compare on Features?
Total Features | 54 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Gusto and OnPay on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Gusto vs OnPay: Other Details
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Gusto vs OnPay Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Gusto User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and comprehensive features, tempered by some concerns over support consistency and limited advanced customization. What buyers like
Common complaints
| Buyer sentiment Buyers overwhelmingly praise OnPay for its ease of use, automation capabilities, and excellent customer support, especially among small businesses and nonprofits. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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Gusto and OnPay Customers
Customers |  Handlebar Cyclery  Dwg  American Canning |  BlueBird  Cartecay  Evergreen |
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Media and Screenshots
Screenshots |  4 Screenshots |  7 Screenshots |
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Videos |  1 Videos |  3 Videos |
Top Alternatives to Gusto and OnPay in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Gusto or OnPay?
- OnPay edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Gusto and OnPay offer a free trial?
- Yes, both Gusto and OnPay offer a free trial.
- What is the starting price of Gusto vs OnPay?
- Gusto starts at $49 /user/month. OnPay starts at $40 /Month.
- What are the top alternatives to Gusto?
- Top alternatives to Gusto include Paylocity Web Pay, Greenshades, Paychex Flex, Zenefits, SumoPayroll.
- What are the top alternatives to OnPay?
- Top alternatives to OnPay include Square Payroll, APS Payroll, Heartland Payroll, QuickBooks Payroll, Justworks.