iPlum Review: Is It The Right VoIP Providers For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $8.99 / User / Month when Billed Yearly
Overview
Pricing
Buyer feedback
Alternatives
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Security & Compliance
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FAQ
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What is iPlum?
iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and message management system, relying both on internet and mobile phone networks - making long distance easy and affordable. With iPlum the first choice is always the right choice.
Pricing
Starts from $8.99 / User / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
iPlum Software Demo
iPlum was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider iPlum
- Team types
- Large Enterprises, Medium Business
Why teams choose iPlum
Affordable solution for long-distance calls
Easy to set up and use
Effective call management features
Is iPlum right for you?
What buyers should know before shortlisting iPlum
iPlum offers a cost-effective solution for professional communication, especially for small businesses and individuals needing VoIP services. Users appreciate the affordability of the service, with low-cost international call rates and excellent customer support.
The app's ease of use and the ability to set up a second line quickly are standout features that enhance productivity and professionalism without the need for additional devices. The platform's ad-free experience further adds to its appeal.
While some users have expressed concerns about the service quality and hidden fees, the majority find iPlum to be a reliable and efficient tool for managing business communications. The interface and mobile app are highlighted as user-friendly, providing a seamless experience for calls and transferring information.
Overall, iPlum stands out as a practical and convenient option for those seeking an affordable and functional communication solution.
iPlum pros and cons
- iPlum pros
Affordable solution for long-distance calls
Easy to set up and use
Effective call management features
- iPlum cons
Limited features for larger organizations
Basic reporting may not meet all needs
Ready to try it?
Get started with iPlum
Connect with the team for a personalised demo.
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What is the pricing of iPlum?
iPlum Pricing Plans
iPlum Phone (Call, Text)
Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.
True Caller-ID with Call Return.
Business Hours Setup.
Domestic Calls & Texts.
International Calls & Texts (requires global credits).
Show more +
FAX
Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.
True Caller-ID with Call Return.
Business Hours Setup.
Domestic Calls & Texts.
International Calls & Texts (requires global credits).
Show more +
HIPAA Compliance
iPlum Phone or Fax Number plan
Security & Backup add-on plan for HIPAA compliance
Business Associate Agreement (BAA)
Finance, Legal, Mortgage
iPlum Phone plan with US, Canada or Toll-free number
Communication compliance add-on plan ($9.99)
iPlum reviews and ratings
What buyers like
- Affordable pricing compared to big mobile companies offering international call credits at low rates.
- Quality customer service with helpful and prompt responses, even outside of regular hours.
- Better call quality than competitors like Google Voice.
Common complaints
- Lack of real Windows support and overall poor service quality according to some users.
- Complaints about the limited marketplace and hidden fees associated with the platform.
- Some users find the service mediocre or even consider it a scam.
What users are saying
MC
Mark C
02/02/22
"Cheap, but low quality."
What do you like best about iPlum? Low cost but poor quality service and support. No real Windows support. What do you dislike about iPlum?
LG
Larissa G
11/25/21
"Affordable toll-free professional number"
What do you like best about iPlum? I like the convenience of the setup and the ability to make calls from the app. The decisive factor was that the ...
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NG
Norm G
08/08/21
"Very good and affordable solution for a single person needing VoIP voice communication"
What do you like best about iPlum? 1) Noticeably better call quality than Google Voice 2) Excellent and fast e-mail support by the developers. Google ...
Read more
AU
Anonymous User
02/24/21
"Excellent customer service, usability"
What do you like best about iPlum? iPlum offered us prompt, helpful responses when we had questions. It was easy to setup our main account. The app is ...
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TQ
Thomas Q
07/17/20
"Effective & Easy To Use"
What do you like best about iPlum? A super easy and convenient way of adding a second line for my business. No ads and no need for paying for a second ...
Read more
AU
Anonymous User
06/19/20
"Low price with great features"
What do you like best about iPlum? Its is easy for for communication and no need to carry two mobiles What do you dislike about iPlum?
iPlum security and data handling
Key compliance certifications and security features for IT and security teams evaluating iPlum.
Developer & data
Alternatives to iPlum
iPlum Support Options
Frequently Asked Questions About iPlum
Common questions buyers ask before choosing iPlum.
Buyers commonly note the following limitations of iPlum: Limited features for larger organizations; Basic reporting may not meet all needs; No free trial available.
Some top alternatives to iPlum includes VoIPstudio, Jive Voice, Vonage Business, Voxloud and MyOperator.
iPlum offers Subscription, Quotation Based pricing models
The starting price of iPlum is $8.99/User/Month when Billed Yearly
Ready to try it?
Get started with iPlum
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].