iPlum Review: Is It The Right VoIP Providers For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $8.99 / User / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is iPlum?
iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and message management system, relying both on internet and mobile phone networks - making long distance easy and affordable. With iPlum the first choice is always the right choice.
Pricing
Starts from $8.99 / User / Month when Billed Yearly
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
iPlum Software Demo
iPlum was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider iPlum
- Team types
- Large Enterprises, Medium Business
Why teams choose iPlum
Affordable solution for long-distance calls
Easy to set up and use
Effective call management features
Is iPlum right for you?
What buyers should know before shortlisting iPlum
iPlum is a cost-effective VoIP platform for small businesses and individuals who need a second phone line without purchasing additional hardware. The service includes low international call rates, a mobile app, and call transfer capabilities.
Setup takes minutes, and the platform has no ads. Before shortlisting, verify call quality in your region—some users report inconsistent audio during peak hours.
Check the pricing page carefully for per-minute charges on certain call types, as these can add up beyond the advertised monthly rate. Confirm that iPlum's SIP integration works with your existing phone system if you plan to connect it to desk phones rather than using the mobile app alone.
The service requires a stable internet connection; if your office has unreliable broadband, call quality will suffer. Test the mobile app during your trial to ensure the interface matches your workflow for transferring calls and managing voicemail.
iPlum pros and cons
- iPlum pros
Affordable solution for long-distance calls
Easy to set up and use
Effective call management features
- iPlum cons
Limited features for larger organizations
Basic reporting may not meet all needs
Ready to try it?
Get started with iPlum
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare iPlum side-by-side with top VoIP Providers alternatives.
What is the pricing of iPlum?
iPlum Pricing Plans
iPlum Phone (Call, Text)
Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.
True Caller-ID with Call Return.
Business Hours Setup.
Domestic Calls & Texts.
International Calls & Texts (requires global credits).
Show more +
FAX
Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.
True Caller-ID with Call Return.
Business Hours Setup.
Domestic Calls & Texts.
International Calls & Texts (requires global credits).
Show more +
HIPAA Compliance
iPlum Phone or Fax Number plan
Security & Backup add-on plan for HIPAA compliance
Business Associate Agreement (BAA)
Finance, Legal, Mortgage
iPlum Phone plan with US, Canada or Toll-free number
Communication compliance add-on plan ($9.99)
Weighing your options?
Not sure if iPlum fits your budget?
iPlum reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 15 reviews, with strong overall satisfaction.
What buyers like
- Affordable pricing compared to big mobile companies offering international call credits at low rates.
- Quality customer service with helpful and prompt responses, even outside of regular hours.
- Better call quality than competitors like Google Voice.
Common complaints
- Lack of real Windows support and overall poor service quality according to some users.
- Complaints about the limited marketplace and hidden fees associated with the platform.
- Some users find the service mediocre or even consider it a scam.
Are you using iPlum?
What users are saying
MC
Mark C
02/02/22
"Cheap, but low quality."
What do you like best about iPlum? Low cost but poor quality service and support. No real Windows support. What do you dislike about iPlum?
LG
Larissa G
11/25/21
"Affordable toll-free professional number"
What do you like best about iPlum? I like the convenience of the setup and the ability to make calls from the app. The decisive factor was that the ...
Read more
NG
Norm G
08/08/21
"Very good and affordable solution for a single person needing VoIP voice communication"
What do you like best about iPlum? 1) Noticeably better call quality than Google Voice 2) Excellent and fast e-mail support by the developers. Google ...
Read more
AU
Anonymous User
02/24/21
"Excellent customer service, usability"
What do you like best about iPlum? iPlum offered us prompt, helpful responses when we had questions. It was easy to setup our main account. The app is ...
Read more
TQ
Thomas Q
07/17/20
"Effective & Easy To Use"
What do you like best about iPlum? A super easy and convenient way of adding a second line for my business. No ads and no need for paying for a second ...
Read more
AU
Anonymous User
06/19/20
"Low price with great features"
What do you like best about iPlum? Its is easy for for communication and no need to carry two mobiles What do you dislike about iPlum?
- See if iPlum fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of iPlum?
IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…
A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…
Multi-channel messaging entails sending customized material to customers via text messages, emails, push alerts, social media, and online br…
iPlum security and data handling
Key compliance certifications and security features for IT and security teams evaluating iPlum.
Developer & data
Alternatives to iPlum
iPlum Support Options
Frequently Asked Questions About iPlum
Common questions buyers ask before choosing iPlum.
iPlum is a VoIP Providers. iPlum offers IVR Support, Multi-channel Messaging and many more functionalities.
Buyers commonly note the following limitations of iPlum: Limited features for larger organizations; Basic reporting may not meet all needs; No free trial available.
Some top alternatives to iPlum includes VoIPstudio, Jive Voice, Vonage Business, Voxloud and MyOperator.
iPlum offers Subscription, Quotation Based pricing models
The starting price of iPlum is $8.99/User/Month when Billed Yearly
Ready to try it?
Get started with iPlum
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].