Function Point vs Service Provider Pro vs Bigin by Zoho CRM vs Creatio CRM Comparison
Function Point
Starting at Contact for pricing
- Individuals
- Large Enterprises
Revolutionize your agency management with Function Point - the ultimate software solution for innovative agencies. This powerful tool combines project management, time tracking, budgeting, resource management, and report…
Service Provider Pro
Starting at $49 /Month
- Free Trial
- Large Enterprises
- Medium Business
Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It combines a white-labeled client portal…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
Service Provider Pro leads on user satisfaction with a 4.6-star rating across 6 reviews.
Function Point vs Service Provider Pro vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | Function Point | Service Provider Pro | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 3.8 / 5 | 4.6 / 5 | 4.6 / 5 | — |
| Reviews | 156 | 6 | 243 | — |
| Starting price | Contact for pricing | $49 /Month | $7 /User/Month | $40 /user/month |
| Free trial | No | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | Business Management Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online | Online |
| Certifications | — | — | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | US | US | Global | United States, United Kingdom, Australia, European Union |
Key differences between Function Point and Service Provider Pro
- Pricing: Service Provider Pro starts at $49 /Month. Function Point pricing is not publicly listed.
- Free trial: Service Provider Pro offers a free trial; Function Point does not.
- Target audience: Function Point is built for Individuals and Large Enterprises, while Service Provider Pro targets Large Enterprises and Medium Business.
- User satisfaction: Service Provider Pro scores higher with a 4.6-star average.
- Deployment: Function Point supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Service Provider Pro supports SaaS/Web/Cloud.
Compare Function Point vs Service Provider Pro vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
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Function Point, Service Provider Pro, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Best for agencies needing integrated project, billing, and time tracking management.
- You run a small to medium creative, marketing, or consulting agency seeking all-in-one management.
- Your team requires strong time tracking with billable hours and profitability insights.
- You want customizable dashboards and robust scheduling, estimating, and reporting tools.
- Your projects demand advanced task dependency management for complex workflows.
- You need a modern, intuitive interface with minimal onboarding time.
Large Enterprises, Medium Business, Small Business
Small Business
Large Enterprises, Medium Business
Function Point typically suits Individuals and Large Enterprises. Service Provider Pro tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Revolutionize your agency management with Function Point - the ultimate software solution for innovative agencies. This powerful tool combines project management, time tracking, budgeting, ... Read More about Function Point | Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It ... Read More about Service Provider Pro | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 8.3/10 | 8.2/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | Small BusinessMedium Business | — | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
No key benefits available yet.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
No best-fit guidance available yet.
No best-fit guidance available yet.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
No alternatives guidance available yet.
No alternatives guidance available yet.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do Function Point, Service Provider Pro, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 12 Features | 6 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Function Point, Service Provider Pro, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Function Point, Service Provider Pro, Bigin by Zoho CRM vs Creatio CRM: Other Details
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Get help choosing | Get help choosing |
Function Point, Service Provider Pro, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | — | — |
ISO 27001 | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Function Point vs Service Provider Pro vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Function Point's comprehensive all-in-one platform and strong time tracking but find the interface outdated and onboarding challenging. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 6 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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Function Point, Service Provider Pro, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Brink  Argyle  Patrick Henry |  GMB Gorilla  Preframe |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  16 Screenshots |  3 Screenshots |
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Videos |  6 Videos |  1 Videos |
Alternatives to Function Point, Service Provider Pro, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Function Point or Service Provider Pro?
- Service Provider Pro edges out the other on user ratings (4.6 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Function Point and Service Provider Pro offer a free trial?
- Service Provider Pro offers a free trial. Function Point does not.
- What is the starting price of Function Point vs Service Provider Pro?
- Function Point starts at Contact for pricing. Service Provider Pro starts at $49 /Month.
- What are the top alternatives to Function Point?
- Top alternatives to Function Point include Changepoint PPM, VisionFlow, ClientAccessWeb, FlowPath, Fusion Platform.
- What are the top alternatives to Service Provider Pro?
- Top alternatives to Service Provider Pro include Bigin by Zoho CRM, Creatio CRM, C2CRM, Claritysoft, SalesCRM.