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Function Point vs Service Provider Pro vs Bigin by Zoho CRM Comparison

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Function Point

4.3(564 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Revolutionize your agency management with Function Point - the ultimate software solution for innovative agencies. This powerful tool combines project management, time tracking, budgeting, resource management, and report…

Service Provider Pro

4.8(4 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It combines a white-labeled client portal…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Service Provider Pro leads on user satisfaction with a 4.8-star rating across 4 reviews.

Function Point vs Service Provider Pro vs Bigin by Zoho CRM — at a glance

FeatureFunction PointService Provider ProBigin by Zoho CRM
Rating4.3 / 54.8 / 54.6 / 5
Reviews5644294
Starting priceContact for pricing$49 /Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryBusiness Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
Certifications
Data residencyUSUSGlobal

Key differences between Function Point and Service Provider Pro

  • Pricing: Service Provider Pro starts at $49 /Month. Function Point pricing is not publicly listed.
  • Free trial: Service Provider Pro offers a free trial; Function Point does not.
  • Target audience: Function Point is built for Individuals and Large Enterprises, while Service Provider Pro targets Large Enterprises and Medium Business.
  • User satisfaction: Service Provider Pro scores higher with a 4.8-star average.
  • Deployment: Function Point supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Service Provider Pro supports SaaS/Web/Cloud.

Compare Function Point vs Service Provider Pro vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Function Point - Business Management Software
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Service Provider Pro - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Function Point

Best for agencies needing integrated project, billing, and time tracking management.

Choose if
  • You run a small to medium creative, marketing, or consulting agency seeking all-in-one management.
  • Your team requires strong time tracking with billable hours and profitability insights.
  • You want customizable dashboards and robust scheduling, estimating, and reporting tools.
Consider alternatives if
  • Your projects demand advanced task dependency management for complex workflows.
  • You need a modern, intuitive interface with minimal onboarding time.

Service Provider Pro

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Function Point typically suits Individuals and Large Enterprises. Service Provider Pro tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Revolutionize your agency management with Function Point - the ultimate software solution for innovative agencies. This powerful tool combines project management, time tracking, budgeting, ... Read More about Function Point

Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It ... Read More about Service Provider Pro

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $49 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.3/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.8

(4)

4.57

(294)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do Function Point, Service Provider Pro and Bigin by Zoho CRM Compare on Features?

Total Features

12 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Function Point, Service Provider Pro and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          • No transaction fees

          • 2 team accounts

        • Basic

          • No transaction fees

          • 5 team accounts

          • Use with your own domain

          Show more +

        • Pro

          • No transaction fees

          • 10 team accounts included

          • Use with your own domain

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Function Point pricing
        Service Provider Pro pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Function Point vs Service Provider Pro User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        66

        91

        33

        4

        4

        5

        1

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Function Point's comprehensive all-in-one platform and strong time tracking but find the interface outdated and onboarding challenging.

        What buyers like

        • Comprehensive project and billing management
        • Time tracking and productivity insights
        • Customizable dashboards and reporting

        Common complaints

        • Clunky and unintuitive interface
        • Complex onboarding and training

        Buyer sentiment

        Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

        What buyers like

        • Client management features
        • White-labeled client portal
        • Role-based permissions

        Common complaints

        • Limited to agency use
        • Complex for new users
        • Pricing not transparent

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Centralized platform managing tasks, jobs, estimates, invoices, and team collaboration efficiently

        • Effective time tracking and billable hours monitoring with insights into productivity and profitability

        • Customizable dashboards and robust scheduling, estimating, and reporting tools

        • Outdated and unintuitive interface requiring multiple steps for basic tasks

        • Time-intensive onboarding and training due to product complexity

        • Offers a comprehensive client management solution.

        • White-labeled portal enhances client experience.

        • Role-based permissions improve team collaboration.

        • Limited to agency use cases.

        • Complexity may deter new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Function Point, Service Provider Pro, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Brink

        Brink

        Argyle

        Argyle

        Patrick Henry

        Patrick Henry

        GMB Gorilla

        GMB Gorilla

        Preframe

        Preframe

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Team Collaboration Keeps Everyone

        16 Screenshots

        Affiliates page

        3 Screenshots

        Videos

        video-0

        6 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Function Point or Service Provider Pro?
        Service Provider Pro edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Function Point and Service Provider Pro offer a free trial?
        Service Provider Pro offers a free trial. Function Point does not.
        What is the starting price of Function Point vs Service Provider Pro?
        Function Point starts at Contact for pricing. Service Provider Pro starts at $49 /Month.
        What are the top alternatives to Function Point?
        Top alternatives to Function Point include Changepoint PPM, VisionFlow, ClientAccessWeb, FlowPath, Fusion Platform.
        What are the top alternatives to Service Provider Pro?
        Top alternatives to Service Provider Pro include Bigin by Zoho CRM, C2CRM, Claritysoft, SalesCRM, Client Book CRM.