Freshworks 360 vs Relenta vs Bigin by Zoho CRM Comparison
Freshworks 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…
Relenta
Starting at $39 /User/Month
- Free Trial
- Freelancers / Consultants
- Medium Business
The Relenta CRM provides powerful contacts management functionality in a user friendly environment. The combination of an easy to use interface and smart visualizations lets user focus on what really matters - closing th…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Relenta leads on user satisfaction with a 4.9-star rating across 22 reviews.
SpotSaaS Analysis
Freshworks 360RelentaBigin by Zoho CRM
The core difference between Freshworks 360 and Relenta is that Freshworks 360 lacks specific details on its target audience and pricing, while Relenta offers a clear price point of $39. Ideal buyers for Freshworks 360 are businesses seeking a comprehensive software solution without budget constraints, while Relenta is suited for small to medium-sized businesses looking for an affordable CRM option.
Who should pick which
- Comprehensive software solution:
- Lacks specific pricing information:
- Not targeted at a specific company size:
- Ideal for businesses with flexible budgets:
- Focused on enhancing customer engagement:
- Suitable for various industries:
- Affordable CRM priced at $39:
- Clear target for small to medium-sized businesses:
- Emphasizes email and task management:
- Ideal for budget-conscious users:
- Streamlined for ease of use:
- Focused on improving productivity:
Freshworks 360 vs Relenta vs Bigin by Zoho CRM — at a glance
| Feature | Freshworks 360 | Relenta | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 4.9 / 5 | 4.3 / 5 |
| Reviews | — | 22 | 119 |
| Starting price | Contact for pricing | $39 /User/Month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2 | — | — |
| Data residency | Global | US | Global |
Key differences between Freshworks 360 and Relenta
- Pricing: Relenta starts at $39 /User/Month. Freshworks 360 pricing is not publicly listed.
- Free trial: Relenta offers a free trial; Freshworks 360 does not.
- Target audience: Freshworks 360 is built for Large Enterprises and Medium Business, while Relenta targets Freelancers / Consultants and Medium Business.
- Deployment: Freshworks 360 supports SaaS/Web/Cloud; Relenta supports SaaS/Web/Cloud.
Compare Freshworks 360 vs Relenta vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Medium Business, Small Business
Small Business
Freshworks 360 typically suits Large Enterprises and Medium Business. Relenta tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360 | The Relenta CRM provides powerful contacts management functionality in a user friendly environment. The combination of an easy to use interface and smart visualizations lets user focus on ... Read More about Relenta | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 7.5/10 | 8.2/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Freshworks 360, Relenta and Bigin by Zoho CRM Compare on Features?
Total Features | 3 Features | 5 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshworks 360, Relenta and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Freshworks 360 vs Relenta User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 22 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Grabyo  GetYourGuide  Honda | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  4 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshworks 360 or Relenta?
- Relenta edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Freshworks 360 and Relenta offer a free trial?
- Relenta offers a free trial. Freshworks 360 does not.
- What is the starting price of Freshworks 360 vs Relenta?
- Freshworks 360 starts at Contact for pricing. Relenta starts at $39 /User/Month.
- What are the top alternatives to Freshworks 360?
- Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Relenta?
- Top alternatives to Relenta include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.