Freshdesk vs Helpjuice vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	Helpjuice (50) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $120
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.5/10	8.0/10
User Ratings	4 (5374)	4.3 (29)
	Get Quote	Get Quote

Software Demo

Demo		Helpjuice has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do Freshdesk, Helpjuice, Zendesk Support and Zoho Desk Compare on Features?

Total Features	16 Features	6 Features
Unique Features
	Get Quote	Get Quote

What Do Freshdesk, Helpjuice, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	$15 , Billed Yearly	$120
Pricing Plans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Freshdesk vs Helpjuice vs Zendesk Support User Reviews & Rating Comparison

User Ratings	4 (based on 5374 reviews)	4.3 (based on 29 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 30 Very Good 20 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Freshdesk	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Pearson Bridgestone Kern High School District	Glovo Hertz amazon

Media and Screenshots

Screenshots	6 Screenshots	No screenshots available.
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshdesk and Helpjuice offer a Free Trial.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Helpjuice is designed for Medium Business and Small Business.

Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Helpjuice Starts at $120/Month.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to Helpjuice includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Support Hub, HelpDesk, Jitbit Helpdesk, CRMdesk, ReadyDesk, Sitehelpdesk, HESK, Kiodesk, SmartSupport, HelpHub and KnowledgeBase.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Freshdesk vs Helpjuice vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Freshdesk

Helpjuice

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Freshdesk, Helpjuice, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do Freshdesk, Helpjuice, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Freshdesk vs Helpjuice vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Freshdesk

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure