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Freshchat vs Chatra vs ZoomInfo Chat - Which Tool Fits Your Business?

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Chatra - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.5/10

8.8/10

User Ratings

4.4

(12)
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Software Demo

Demo

How do Freshchat, Chatra and ZoomInfo Chat Compare on Features?

Total Features

8 Features

8 Features

Unique Features

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      What Do Freshchat, Chatra and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • $15 , Billed Yearly

          Pricing Plans

          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

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          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

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          • Browse all pricing plans
          • Free

            • Online & offline chat widget

            • Basic visitor info

            • Browser dashboard

            Show more +

          • Essential

            • Online & offline chat widget

            • Email helpdesk

            • Facebook messenger

            Show more +

          • Pro

            • Includes features of Essential plan, plus

            • Operating hours

            • Agent groups

            Show more +

          Pricing Page

          freshchat pricingchatra pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Freshchat vs Chatra User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Excellent

          10

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Freshchat

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          Pros and Cons of Chatra

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Saved by the dress

          Saved by the dress

          High speed training

          High speed training

          Empowering parents

          Empowering parents

          Media and Screenshots

          Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          App n chat

          1 Screenshots

          Videos

          video-0

          5 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshchat and Chatra offer a Free Trial.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Chatra is designed for Large Enterprises, Medium Business and Small Business.

          The starting price for both Freshchat and Chatra begins at $15/User/Month when Billed Yearly.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Some top alternatives to Chatra includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, Smartsupp, DeskMoz, Smartchat, Muble Chat, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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