Compare Freshchat vs Channel.io vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshchat (630) Get Quote Get Quote	Channel.io Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More	Channel.io enables businesses to foster customer-centric conversations and experiences. It's an efficient solution that helps to bridge the gap between customers, visitors, and company ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $30 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.5/10	7.8/10
User Ratings	4.5 (191)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	8 Features	4 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$30 , Billed Yearly
Pricing Plans	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans	Free Get Started Free Team chat and customer messenger Integrations with Instagram Messenger and Slack are available X-Small Get Started Up to 3,000 Collect and integrate customer information Unlimited message search Show more + Small Get Started Up to 8,000 Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 191 reviews)	No reviews available for the product
Rating Distribution	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6	No reviews available for the product
Expert's Review generated by AI	Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more	No Expert ai Review available for the product
Pros and Cons	Seamless and user-friendly interface for smooth customer interactions. Easy integration with CRM and other tools. Real-time chat assistance and omnichannel support. Comprehensive view of support needs. Occasional glitches may disrupt the system flow. Limited marketplace for additional apps and connectors.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)	Slack 4.5 (35011 reviews)

Customers

Customers	Dunzo Delivery Hero klarna	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	5 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshchat and Channel.io offer a Free Trial.

Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Channel.io is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshchat Starts at $15/User/Month when Billed Yearly whereas for Channel.io Starts at $30/Month when Billed Yearly.

Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Some top alternatives to Channel.io includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, Zendesk Chat, Lime Talk, Smartchat, LivePerson, Let's Connect and Liveo.Chat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshchat vs Channel.io vs ZoomInfo Chat

Freshchat

Channel.io

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure