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Enchant vs Desk360 vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Enchant - Help Desk Software
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Desk360 - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Enchant is a help desk that is meant for non-technical users. The goal is to have people with no IT experience use Enchant to help them with their problems. Enchant does not have any ... Read More

Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve ... Read More

Entry Level Pricing

  • Starts from $15
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.4/10

8.7/10

User Ratings

4.5

(27)
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Software Demo

Demo

Enchant has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do Enchant, Desk360, Zendesk Support and Zoho Desk Compare on Features?

Total Features

12 Features

13 Features

Unique Features

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      What Do Enchant, Desk360, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $15
          • $19 , Billed Yearly

          Pricing Plans

          • Not Available
          • Basic

            • 1 User

            • 1 Product

            • In-App Message Box

            Show more +

          • Business

            • Includes features of Basic plan, plus

            • App Store

            • Google Play

            Show more +

          • Enterprise

          Pricing Page

          enchant pricingdesk360 pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Enchant vs Desk360 vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          54

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          50

          Very Good

          14

          Good

          4

          Poor

          0

          Terible

          2

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          Help desk screen

          1 Screenshots

          Email Inbox

          4 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Enchant and Desk360 offer a Free Trial.

          Enchant is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Desk360 is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Enchant Starts at $15/User/Month whereas for Desk360 Starts at $19/Month when Billed Yearly.

          Some top alternatives to Enchant includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, LabiDesk, HESK, Desk360, Little SaaS Communication and Helpwise.

          Some top alternatives to Desk360 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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