eGain Chat vs Live800 vs ZoomInfo Chat Comparison
eGain Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With eGain Chat, businesses can enhan…
Live800
Starting at $239 /Year
- Free Trial
- Large Enterprises
- Medium Business
Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online market…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Live800 leads on user satisfaction with a 3.8-star rating across 11 reviews.
eGain Chat vs Live800 vs ZoomInfo Chat — at a glance
| Feature | eGain Chat | Live800 | ZoomInfo Chat |
|---|---|---|---|
| Rating | 3.2 / 5 | 3.8 / 5 | — |
| Reviews | 14 | 11 | — |
| Starting price | Contact for pricing | $239 /Year | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2 | SOC 2 |
| Data residency | Global | Global | US |
Key differences between eGain Chat and Live800
- Pricing: Live800 starts at $239 /Year. eGain Chat pricing is not publicly listed.
- Free trial: Live800 offers a free trial; eGain Chat does not.
- User satisfaction: Live800 scores higher with a 3.8-star average.
- Deployment: eGain Chat supports SaaS/Web/Cloud; Live800 supports SaaS/Web/Cloud.
Compare eGain Chat vs Live800 vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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eGain Chat, Live800 vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
eGain Chat typically suits Large Enterprises and Medium Business. Live800 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With ... Read More about eGain Chat | Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a ... Read More about Live800 | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 8.7/10 | 8.1/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  Live800 has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do eGain Chat, Live800 and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 7 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare eGain Chat, Live800 and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
eGain Chat, Live800 vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
eGain Chat, Live800 vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
eGain Chat vs Live800 User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 15 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  2 Videos | No videos available. |
Alternatives to eGain Chat, Live800, ZoomInfo Chat
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, eGain Chat or Live800?
- Live800 edges out the other on user ratings (3.8 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do eGain Chat and Live800 offer a free trial?
- Live800 offers a free trial. eGain Chat does not.
- What is the starting price of eGain Chat vs Live800?
- eGain Chat starts at Contact for pricing. Live800 starts at $239 /Year.
- What are the top alternatives to eGain Chat?
- Top alternatives to eGain Chat include ZoomInfo Chat, Acquire, REVE Chat, RumbleTalk, LiveCaller.
- What are the top alternatives to Live800?
- Top alternatives to Live800 include ZoomInfo Chat, Callbell, ProProfs Chat, Formilla.com, LiveChat.