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Compare eGain Chat vs Dixa vs Zendesk Support vs Zoho Desk

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Dixa - Help Desk Software
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Overview

Description

Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With ... Read More

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $39
Free Trial Availability
  • No free trial
Spotsaas Score

8.7/10

9.0/10

User Ratings
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Software Demo

Demo

Features

Total Features

9 Features

40 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $39
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          6

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          6

          Excellent

          178

          Very Good

          78

          Good

          28

          Poor

          3

          Terible

          5

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Drakes

          Drakes

          organicbasics

          organicbasics

          FastSpeed

          FastSpeed

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dixa

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Dixa offers Free Trial, but eGain Chat does not.

          eGain Chat is designed for Large Enterprises, Medium Business and Small Business.

          Dixa is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Dixa begins at $39/User/Month, while pricing details for eGain Chat are unavailable.

          Some top alternatives to eGain Chat includes ZoomInfo Chat, LiveAgent, eGain Mail, Crisp, LiveEngage, Zendesk Chat, SnapEngage, Smartchat, ChatGen, ChatFlow247 and RingCentral Engage Digital.

          Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].