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Dixa vs Zendesk Talk vs contactSPACE vs Nextiva - Which Tool Fits Your Business?

Dixa - Help Desk Software
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Zendesk Talk - Call Center Software
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TL;DR - Quick Comparison Summary

Description

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the ... Read More

Entry Level Pricing

  • Starts from $39
  • Starts from $9
  • Starts from $105

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

9.0/10

9.0/10

8.8/10

User Ratings

4.3

(39)

4.5

(1)
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Software Demo

Demo

How do Dixa, Zendesk Talk, contactSPACE and Nextiva Compare on Features?

Total Features

40 Features

10 Features

10 Features

Unique Features

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        What Do Dixa, Zendesk Talk, contactSPACE and Nextiva Cost?

        Pricing Option

              Starting From

              • $39
              • $9
              • $105

              Pricing Plans

              • Not Available
              • Not Available
              • Not Available

              Pricing Page

              dixa pricingzendesk-talk pricingcontactspace pricing

              Other Details

              Organization Types supported

              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Dixa vs Zendesk Talk vs contactSPACE User Reviews & Rating Comparison

              User Ratings

              4.3

              (based on 39 reviews)

              Rating Distribution

              Excellent

              178

              Very Good

              78

              Good

              28

              Poor

              3

              Terible

              5

              Excellent

              0

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              1

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of Dixa

              Pros and Cons of Zendesk Talk

              Pros and Cons of contactSPACE

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Drakes

              Drakes

              organicbasics

              organicbasics

              FastSpeed

              FastSpeed

              No Customers information available.

              Skills Certified

              Skills Certified

              Ourtel

              Ourtel

              MonDial

              MonDial

              Media and Screenshots

              Screenshots

              Dixa

              4 Screenshots

              Voice channels

              2 Screenshots

              contactSPACE screenshot 1

              9 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              1 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Dixa and Zendesk Talk offer a Free Trial.

              Dixa is designed for Large Enterprises, Medium Business and Small Business.

              Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

              Pricing for Dixa Starts at $39/User/Month whereas for Zendesk Talk Starts at $9/User/Month.

              Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

              Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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