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Compare Dixa vs Zendesk Talk vs contactSPACE vs Nextiva

Dixa - Help Desk Software
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Zendesk Talk - Call Center Software
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Overview

Description

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the ... Read More

Entry Level Pricing
  • Starts from $39
  • Starts from $9
  • Starts from $105
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

9.0/10

8.8/10

User Ratings

4.3

(39)

4.5

(1)
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Software Demo

Demo

Features

Total Features

40 Features

10 Features

10 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $39
              • $9
              • $105
              Pricing Plans
              • Not Available
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings

              4.3

              (based on 39 reviews)

              Rating Distribution

              Excellent

              178

              Very Good

              78

              Good

              28

              Poor

              3

              Terible

              5

              Excellent

              0

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              1

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              No pros or cons available for the product

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers
              Drakes

              Drakes

              organicbasics

              organicbasics

              FastSpeed

              FastSpeed

              No Customers information available.

              Skills Certified

              Skills Certified

              Ourtel

              Ourtel

              MonDial

              MonDial

              Media and Screenshots

              Screenshots
              Dixa

              4 Screenshots

              Voice channels

              2 Screenshots

              contactSPACE screenshot 1

              9 Screenshots

              Videos
              video-0

              2 Videos

              video-0

              1 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Dixa and Zendesk Talk offer a Free Trial.

              Dixa is designed for Large Enterprises, Medium Business and Small Business.

              Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

              Pricing for Dixa Starts at $39/User/Month whereas for Zendesk Talk Starts at $9/User/Month.

              Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

              Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].