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Deskero vs ProProfs Help Desk vs NetHelpDesk vs Zendesk Support - Which Tool Fits Your Business?

Deskero - Help Desk Software
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NetHelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to ... Read More

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Starts from $10 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • Free Trial available

Spotsaas Score

9.0/10

8.7/10

Not Available

User Ratings

4.3

(63)

4.5

(36)

4.6

(30)
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Software Demo

Demo

How do Deskero, ProProfs Help Desk, NetHelpDesk and Zendesk Support Compare on Features?

Total Features

15 Features

15 Features

15 Features

Unique Features

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        What Do Deskero, ProProfs Help Desk, NetHelpDesk and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $9 , Billed Yearly
              • $10 , Billed Yearly
              • Not Available

              Pricing Plans

              • Grow

                • Social network ticketing

                • Automatic assignment

                • Live chat

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              • Business

                • Complete multi-channel

                • Ticket assignment rules

                • Chat & feedback widget

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              • Premium

                • Multi-brand management

                • Time tracking

                • Extended business & logic rules

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              • Essentials

                • Unlimited Tickets: Unlimited

                • Inboxes: 3

                • Departments & Teams: 3

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              • Premium

                • Unlimited Tickets: Unlimited

                • Inboxes: 5

                • Departments & Teams: 5

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              • Enterprise

                • Includes features of Premium plan, plus

                • Inboxes: Unlimited

                • Departments & Teams: Unlimited

                Show more +

              • Not Available

              Pricing Page

              deskero pricingproprofs-help-desk pricingnethelpdesk pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Deskero vs ProProfs Help Desk vs NetHelpDesk User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              37

              Very Good

              30

              Good

              3

              Poor

              0

              Terible

              0

              Excellent

              14

              Very Good

              2

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              16

              Very Good

              9

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of Deskero

              No pros or cons available for the product

              No pros or cons available for the product

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              WConsulting

              WConsulting

              AES

              AES

              Ciel

              Ciel

              Adobe

              Adobe

              Acer

              Acer

              opencart

              opencart

              No Customers information available.

              Media and Screenshots

              Screenshots

              No screenshots available.

              No screenshots available.

              screenshots

              13 Screenshots

              Videos

              video-0

              1 Videos

              video-0

              1 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Deskero and ProProfs Help Desk offer a Free Trial.

              Deskero is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              ProProfs Help Desk is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Deskero Starts at $9/User/Month when Billed Yearly whereas for ProProfs Help Desk Starts at $10/User/Month when Billed Yearly.

              Some top alternatives to Deskero includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Trakdesk, LabiDesk, DeskXpand and BoldDesk.

              Some top alternatives to ProProfs Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, Help Desk Premier, DeskXpand and BoldDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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