Deskero In-depth Pricing Details

Some users have reported that Deskero's reporting tools are basic and may not meet the needs of businesses requiring in-depth analytics. While it offers data export options, the process can be manual and may not provide the level of detail desired for comprehensive reporting.

Although Deskero offers integrations with popular tools like Slack and Zapier, some users have found the available integrations to be limited compared to other help desk software. This can be a significant factor for businesses relying on a diverse set of tools for their operations.

While Deskero allows for some customization, users have noted that the options for branding and theme customization are somewhat limited. The ability to fully tailor the interface to match a company's branding may not be as extensive as desired.

Deskero offers mobile applications for iOS and Android; however, some users have reported that the mobile versions may lack certain advanced features available in the desktop version. This could impact the ability to manage support tasks effectively while on the go.

Despite its user-friendly interface, some users have mentioned that new agents may require time to become independent due to the system's complexity. This could lead to longer onboarding times and potential inefficiencies in support operations.