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Dealer.com vs DealerPeak CRM Center vs Bigin by Zoho CRM Comparison

Last updated:

Dealer.com

3.9(29 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Dealer.com is a digital marketing platform for automotive dealerships built around personalized digital sales and service strategies. It helps dealers connect with customers online with tailored approaches rather than on…

DealerPeak CRM Center

4.7(6 reviews)

Starting at $100 /Month

  • Large Enterprises
  • Medium Business

DealerPeak is an all-in-one mobile CRM solution customized for every dealership level. By utilizing this system, dealerships can reduce their vendor costs and save on their running costs, as our CRM, website, desking, di…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

DealerPeak CRM Center leads on user satisfaction with a 4.7-star rating across 6 reviews.

Dealer.com vs DealerPeak CRM Center vs Bigin by Zoho CRM — at a glance

FeatureDealer.comDealerPeak CRM CenterBigin by Zoho CRM
Rating3.9 / 54.7 / 54.6 / 5
Reviews296243
Starting priceContact for pricing$100 /Month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Dealer.com and DealerPeak CRM Center

  • Pricing: DealerPeak CRM Center starts at $100 /Month. Dealer.com pricing is not publicly listed.
  • User satisfaction: DealerPeak CRM Center scores higher with a 4.7-star average.
  • Deployment: Dealer.com supports SaaS/Web/Cloud; DealerPeak CRM Center supports SaaS/Web/Cloud.

Compare Dealer.com vs DealerPeak CRM Center vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dealer.com - Automotive Marketing Software
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DealerPeak CRM Center - New SaaS Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Dealer.com

Best for automotive dealerships needing easy digital marketing and social media integration.

Choose if
  • You manage marketing or sales teams in medium to large automotive dealerships.
  • You want a simple, drag-and-drop campaign creation interface with social media focus.
  • You need seamless integration with Cox Automotive products for a unified digital strategy.
Consider alternatives if
  • Your business requires highly customizable, modern website design and advanced coding features.
  • You need sophisticated marketing automation tools beyond basic digital sales and service.

DealerPeak CRM Center

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Dealer.com typically suits Large Enterprises and Medium Business. DealerPeak CRM Center tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Dealer.com is a digital marketing platform for automotive dealerships built around personalized digital sales and service strategies. It helps dealers connect with customers online with ... Read More about Dealer.com

DealerPeak is an all-in-one mobile CRM solution customized for every dealership level. By utilizing this system, dealerships can reduce their vendor costs and save on their running costs, ... Read More about DealerPeak CRM Center

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $100
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

Not Available

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.91

(29)

4.67

(6)

Best Company Size

Medium BusinessLarge Enterprises
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How do Dealer.com, DealerPeak CRM Center and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

3 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Dealer.com, DealerPeak CRM Center and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $100
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        DealerPeak CRM Center pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Dealer.com vs DealerPeak CRM Center User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        13

        9

        6

        1

        0

        5

        1

        0

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers appreciate Dealer.com for its ease of use and integration capabilities but express concerns about outdated design and limited customization.

        What buyers like

        • Ease of use
        • Social media advertising features
        • Integration with Cox Automotive products

        Common complaints

        • Outdated website design
        • Limited customization options

        Buyer sentiment

        Buyer sentiment is very strong across 7 reviews, with consistently positive feedback.

        What buyers like

        • All-in-one solution
        • Cost-saving features
        • Customizable for dealerships

        Common complaints

        • Complex setup process
        • May overwhelm small dealers
        • Limited third-party integrations

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly interface with drag-and-drop campaign creation

        • Excellent social media advertising options

        • Seamless integration with other Cox Automotive products

        • Dated website designs and coding with some basic functions being sub-par

        • Limited customization options on the website platform

        • Offers a comprehensive suite of tools for dealerships.

        • Reduces vendor costs by integrating multiple functions.

        • Customizable to fit the specific needs of each dealership.

        • Setup can be complex and time-consuming.

        • May be overwhelming for smaller dealerships.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Dealer.com, DealerPeak CRM Center, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Classic Cadillac of Atlanta

        Classic Cadillac of Atlanta

        Ramey

        Ramey

        Lion Country

        Lion Country

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Website screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Dealer.com or DealerPeak CRM Center?
        DealerPeak CRM Center edges out the other on user ratings (4.7 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Dealer.com and DealerPeak CRM Center offer a free trial?
        Neither Dealer.com nor DealerPeak CRM Center currently lists a free trial.
        What is the starting price of Dealer.com vs DealerPeak CRM Center?
        Dealer.com starts at Contact for pricing. DealerPeak CRM Center starts at $100 /Month.
        What are the top alternatives to Dealer.com?
        Top alternatives to Dealer.com include Bigin by Zoho CRM, dotdigital, AgencyAuto, Mechanicsta, MechanicAdvisor.
        What are the top alternatives to DealerPeak CRM Center?
        Top alternatives to DealerPeak CRM Center include Bigin by Zoho CRM, SalesNOW, AutoPoint, CRMSuite, Qualified.