Dealer.com Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Dealer.com offers custom pricing plan
Classic Cadillac of Atlanta
Ramey
Lion CountryTrusted by teams including Classic Cadillac of Atlanta
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Dealer.com?
Dealer.com is a digital marketing platform for automotive dealerships built around personalized digital sales and service strategies. It helps dealers connect with customers online with tailored approaches rather than one-size-fits-all campaigns, with a focused team supporting each account.
Pricing
Dealer.com offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Dealer.com Software Demo
Dealer.com was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Dealer.com
- Use cases
- Automotive dealerships, Automotive marketing teams, Digital sales and service for car dealers
- Team types
- Marketing managers, Digital advertising teams
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Dealer.com
User-friendly interface with drag-and-drop campaign creation
Excellent social media advertising options
Seamless integration with other Cox Automotive products
Is Dealer.com right for you?
Best for automotive dealerships needing easy digital marketing and social media integration.
Choose Dealer.com if
- You manage marketing or sales teams in medium to large automotive dealerships.
- You want a simple, drag-and-drop campaign creation interface with social media focus.
- You need seamless integration with Cox Automotive products for a unified digital strategy.
Consider alternatives if
- Your business requires highly customizable, modern website design and advanced coding features.
- You need sophisticated marketing automation tools beyond basic digital sales and service.
What buyers should know before shortlisting Dealer.com
Dealer. com is a highly recommended platform in the automotive industry, known for its user-friendly interface and excellent social media advertising capabilities.
Users appreciate the seamless online experience it provides, allowing for customization with widgets and social network links. Moreover, being part of Cox Automotive lends it a strong backing, ensuring seamless integration with other Cox products for a comprehensive solution.
While some users find the website designs and coding a bit dated, the overall consensus highlights Dealer. com's simplicity in creating professional-looking pages without the need for coding skills.
Customers also praise the responsive support team and the ease of navigation within the platform. From instant inventory updates to excellent customer service, Dealer.
com stands out as a top choice for those looking to enhance their dealership website and digital marketing efforts.
Dealer.com pros and cons
- Dealer.com pros
User-friendly interface with drag-and-drop campaign creation
Excellent social media advertising options
Seamless integration with other Cox Automotive products
- Dealer.com cons
Dated website designs and coding with some basic functions being sub-par
Limited customization options on the website platform
Ready to try it?
Get started with Dealer.com
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Dealer.com side-by-side with top CRM Software alternatives.
What is the pricing of Dealer.com?
Dealer.com uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Dealer.com reviews and ratings
Buyer sentiment
Buyers appreciate Dealer.com for its ease of use and integration capabilities but express concerns about outdated design and limited customization.
What buyers like
- Ease of use
- Social media advertising features
- Integration with Cox Automotive products
Common complaints
- Outdated website design
- Limited customization options
What users are saying
BP
BHANU P
11/20/22
"Dealer.com review"
What do you like best about Dealer.com? It is user-friendly interface and excellent social media advertising. For a smooth online experience for ...
Read more
AU
Anonymous User
10/07/22
"Dealer.com is automotive recognized and fastest in digital marketing for automobiles"
What do you like best about Dealer.com? Good frontend user friendly . One of the competitive dealers and bring in or attract new customers. Good ...
Read more
AU
Anonymous User
07/26/22
"Overall pretty good"
What do you like best about Dealer.com? Very simple and easy website to understand and use What do you dislike about Dealer.com?
AU
Anonymous User
04/19/22
"I would recommend dealer.com for anyone looking to improve their dealership website."
What do you like best about Dealer.com? I like the help and support I receive from my performance manager. What do you dislike about Dealer.com?
MH
Michaela H
03/03/22
"One of the best"
What do you like best about Dealer.com? Since Dealer.com is a part of Cox Automotive, they have the best man power behind them. They are fully and ...
Read more
AU
Anonymous User
02/25/22
"Cox is one of the best for a reason!"
What do you like best about Dealer.com? Dealer.com is one of the top website providers for automotive. They provide everything we need, and have ...
Read more
Dealer.com security and data handling
Key compliance certifications and security features for IT and security teams evaluating Dealer.com.
Certifications
Developer & data
Alternatives to Dealer.com
Recommended
Streamline your sales and build ...
9.0
Excellent
Dealer.com Customers
Classic Cadillac of Atlanta
Ramey
Lion Country
Dealer.com Support Options
Frequently Asked Questions About Dealer.com
Common questions buyers ask before choosing Dealer.com.
Dealer.com is a strong fit if: You manage marketing or sales teams in medium to large automotive dealerships.; You want a simple, drag-and-drop campaign creation interface with social media focus.. Consider alternatives if: Your business requires highly customizable, modern website design and advanced coding features.; You need sophisticated marketing automation tools beyond basic digital sales and service..
Buyers commonly note the following limitations of Dealer.com: Dated website designs and coding with some basic functions being sub-par; Limited customization options on the website platform; Cost may not always align with perceived value.
Some top alternatives to Dealer.com includes Bigin by Zoho CRM, dotdigital, AgencyAuto, Mechanicsta and DealerLogix.
Dealer.com offers Quotation Based pricing model
The starting price is not disclosed by Dealer.com. You can visit Dealer.com pricing page to get the latest pricing.
Free buyer scorecard
Evaluate Dealer.com with the CRM software buyer scorecard
A weighted CRM software scorecard to assess Dealer.com objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
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Ready to try it?
Get started with Dealer.com
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].