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Customerly vs Feederloop vs ZoomInfo Chat Comparison

Last updated:

Customerly

4.6(16 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and a…

Feederloop

Starting at $15 /Month

  • Free Trial
  • Small Business
  • Medium Business

Feederloop is an innovative web technology company that empowers businesses to improve their customer service and boost their sales. Featuring live video calls, session replays, and co-browsing capabilities, their tools…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Customerly leads on user satisfaction with a 4.6-star rating across 16 reviews.

Customerly vs Feederloop vs ZoomInfo Chat — at a glance

FeatureCustomerlyFeederloopZoomInfo Chat
Rating4.6 / 5
Reviews16
Starting price$24 /Month$15 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between Customerly and Feederloop

  • Pricing: Customerly starts at $24 /Month, while Feederloop starts at $15 /Month.
  • Target audience: Customerly is built for Large Enterprises and Medium Business, while Feederloop targets Small Business and Medium Business.

Compare Customerly vs Feederloop vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Customerly - Live Chat Software
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Feederloop - Live Chat Software
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Customerly, Feederloop vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Customerly

Best for

Large Enterprises, Medium Business, Small Business

Feederloop

Best for

Small Business, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Customerly typically suits Large Enterprises and Medium Business. Feederloop tends to fit Small Business and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More about Customerly

Feederloop is an innovative web technology company that empowers businesses to improve their customer service and boost their sales. Featuring live video calls, session replays, and ... Read More about Feederloop

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.0/10

7.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.56

(16)
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Software Demo

Demo

No software demo available

Customerly has not given any software demo yet

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How do Customerly, Feederloop and ZoomInfo Chat Compare on Features?

Total Features

8 Features

4 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Customerly, Feederloop and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $24 , Billed Yearly
        • $15 , Billed Yearly
        • Not Available

        Pricing Plans

        • Starter

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Business

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Pro

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Not Available

        Pricing Page

        Customerly pricing
        Feederloop pricing
        ZoomInfo Chat pricing

        Customerly, Feederloop vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
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        Get help choosing

        Customerly, Feederloop vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Multi-Factor Auth (MFA)

        ✗ No

        Data Encryption

        ✓ Yes
        ✗ No

        Audit Logs

        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Customerly vs Feederloop User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        13

        2

        1

        0

        1

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

        What buyers like

        • Affordable software offering great value for money, including a free tier with almost all necessary features.
        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.
        • User-friendly interface for both owners and customers, making it easy to use.

        Common complaints

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.
        • Concerns raised about the CEO's integrity and the company's commitment to promises.
        • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

        What buyers like

        • Live video calls
        • Co-browsing capabilities
        • Session replays

        Common complaints

        • May require high bandwidth
        • Limited offline functionality
        • Complex setup for some features

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Affordable software offering great value for money, including a free tier with almost all necessary features.

        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

        • User-friendly interface for both owners and customers, making it easy to use.

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.

        • Concerns raised about the CEO's integrity and the company's commitment to promises.

        • Interactive features create engaging customer experiences.

        • Real-time communication helps address customer needs quickly.

        • Session replays provide valuable insights for improvement.

        • High bandwidth may be necessary for optimal use.

        • Limited functionality when offline.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Customerly, Feederloop, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Customer service software with live chat

        1 Screenshots

        Dashboard

        2 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

        Alternatives to Customerly, Feederloop, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Customerly or Feederloop?
        Customerly edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Customerly and Feederloop offer a free trial?
        Yes, both Customerly and Feederloop offer a free trial.
        What is the starting price of Customerly vs Feederloop?
        Customerly starts at $24 /Month. Feederloop starts at $15 /Month.
        What are the top alternatives to Customerly?
        Top alternatives to Customerly include ZoomInfo Chat, Let's Connect, ChatGen, NinjaChat by 500apps, ClickDesk.
        What are the top alternatives to Feederloop?
        Top alternatives to Feederloop include ZoomInfo Chat, Re:amaze, ApexChat, Let's Connect, Customerly.