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Compare Crisp vs Olark vs ZoomInfo Chat

Crisp - Live Chat Software
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Olark - Live Chat Software
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Overview

Description

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

Entry Level Pricing
  • Starts from $25
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

9.4/10

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          106

          Very Good

          10

          Good

          2

          Poor

          4

          Terible

          18

          Excellent

          146

          Very Good

          74

          Good

          18

          Poor

          8

          Terible

          4

          Expert's Review generated by AI

          Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

          Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

          Pros and Cons
          • Responsive and helpful customer support team, providing prompt assistance and solutions.

          • Rich features, seamless integration with various tools, and continuous development of new functionality.

          • Easy to use, intuitive interface, and accessibility across different communication channels.

          • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

          • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

          • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

          • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

          • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

          • Provides basic features needed for customer chat, such as automated responses and chat management tools.

          • Offers customization options for branding and messaging, enhancing user experience.

          • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

          • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Rakuten

          Rakuten

          Mailjet

          Mailjet

          Airfrance

          Airfrance

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Crisp and Olark offer a Free Trial.

          Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

          Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Crisp begins at $25/User/Month, while pricing details for Olark are unavailable.

          Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].