Copper (ProsperWorks CRM) vs Zoho CRM vs Bigin by Zoho CRM Comparison
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Copper (ProsperWorks CRM)
Starting at $23 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress…
Zoho CRM
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simpl…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Zoho CRM leads on user satisfaction with a 4.1-star rating across 2,488 reviews.
Spotsaas Analysis
Copper (ProsperWorks CRM)Zoho CRMBigin by Zoho CRM
The core difference lies in Copper's deep integration with Google Workspace, making it ideal for businesses heavily reliant on Google's tools, while Zoho CRM offers a more cost-effective solution suitable for a broader range of small to medium businesses. Copper is best for teams that prioritize seamless collaboration within the Google ecosystem, whereas Zoho CRM is ideal for those seeking a user-friendly platform with extensive customization options at a lower price point.
- Best for Google Workspace users - Customizable sales pipelines - Deep integration with Gmail, Calendar, and Drive - Ideal for medium-sized businesses - Flexible workflows - Price: $23
- Cost-effective solution - Intuitive and easy to use - Highly customizable workflows and dashboards - Suitable for small to medium businesses - Minimal technical expertise required - Price: $9
Copper (ProsperWorks CRM) vs Zoho CRM vs Bigin by Zoho CRM — at a glance
| Feature | Copper (ProsperWorks CRM) | Zoho CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.0 / 5 | 4.1 / 5 | 4.6 / 5 |
| Reviews | 1,401 | 2,488 | 294 |
| Starting price | $23 /User/Month | $9 /user/month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | US | Global | Global |
Key differences between Copper (ProsperWorks CRM) and Zoho CRM
- Pricing: Copper (ProsperWorks CRM) starts at $23 /User/Month, while Zoho CRM starts at $9 /user/month.
- Target audience: Copper (ProsperWorks CRM) is built for Large Enterprises and Medium Business, while Zoho CRM targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Zoho CRM scores higher with a 4.1-star average.
- Deployment: Copper (ProsperWorks CRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Copper (ProsperWorks CRM) vs Zoho CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
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Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
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Biggest differences
Start here before you go deeper into features.
Best CRM for Google Workspace users needing customizable sales pipelines.
- You want deep, native integration with Gmail, Calendar, and Drive.
- Your sales team needs flexible workflows with customizable fields and pipelines.
- You seek automation to reduce manual data entry and improve productivity.
- You require extensive third-party integrations beyond Google Workspace.
- You need advanced real-time reporting and intuitive dashboards.
Best for small to medium businesses needing customizable, cost-effective CRM.
- You want an intuitive, easy-to-use CRM with minimal technical expertise required
- Your business needs highly customizable workflows, fields, and dashboards
- You seek strong sales automation and seamless integration with tools like G Suite and Power BI
- You are a large enterprise requiring deep scalability and advanced CRM features
- You need extensive advanced third-party app integrations beyond the available marketplace
Small Business
Copper (ProsperWorks CRM): Best CRM for Google Workspace users needing customizable sales pipelines. Zoho CRM: Best for small to medium businesses needing customizable, cost-effective CRM.
Description | Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide ... Read More about Copper (ProsperWorks CRM) | Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More about Zoho CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Free Trial Availability | |||
SpotScoreWhat's this? ↗ | 9.4/10 | 9.8/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-250 employeesMedium business | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Integration with Google Workspace: Copper integrates with Google Workspace, letting teams access and manage their CRM data directly within familiar tools like Gmail and Google Drive. This means less time switching between applications and more time focusing on building relationships.
- With Copper, you can view critical customer insights right alongside your emails and documents. This feature lets your team make informed decisions quickly, improving customer interactions and building stronger connections.
- Automated Data Entry: Say goodbye to tedious manual data entry! Copper automatically captures and updates contact information and activity details, freeing up your team to focus on what really matters—nurturing leads and closing deals.
- Streamlined Sales Processes: With Zoho CRM, your sales team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. Managers will appreciate the time saved and the increase in productivity.
- Customer Insights: The platform offers reliable analytics and reporting features that let administrators understand customer behavior. This data-driven approach helps you design strategies that work for your target audience.
- Smooth Integration: Zoho CRM integrates with a wide range of third-party applications, making it easy for executives to unify their tech stack. This compatibility keeps all teams aligned and working efficiently toward common goals.
No key benefits available yet.
Best fit
- 1-250 employees.
- Industries: SaaS, Consulting, Sales Automation, Martech, Fintech.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
- 1-500 employees.
- Martech, SaaS, Consulting, Sales Automation, Fintech.
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Copper due to its steep learning curve, especially for teams not already familiar with Google Workspace, which can hinder productivity during the onboarding process.
- Businesses looking for more robust customization options might find Copper's features limiting, as they may need tailored solutions that better fit their unique sales processes and workflows.
- Companies with budget constraints could consider alternatives, as Copper's pricing model may not be suitable for smaller businesses or startups seeking more affordable CRM options without compromising essential features.
- Steep learning curve on setup and configuration — teams under 20 typically need 2–4 weeks of dedicated training before reaching productivity
- Limited customization for industry-specific workflows — manufacturing and construction firms often add custom development or switch to Salesforce
- Pricing scales quickly above 10 users — many teams find Pipedrive or HubSpot CRM cheaper at similar user counts
No alternatives guidance available yet.
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How do Copper (ProsperWorks CRM), Zoho CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 47 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Copper (ProsperWorks CRM), Zoho CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Copper (ProsperWorks CRM) vs Zoho CRM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Copper's Google Workspace integration and customization but express frustration with its learning curve and customer support. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, customization, and cost-effectiveness, tempered by concerns about scalability and occasional performance issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Ideo  Wag  Jenis |  Amazon  EuroKids  HotStar |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | /image_urls_1681292045.222191.png) 5 Screenshots |  4 Screenshots |
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Videos |  3 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Copper (ProsperWorks CRM) or Zoho CRM?
- Zoho CRM edges out the other on user ratings (4.1 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Copper (ProsperWorks CRM) and Zoho CRM offer a free trial?
- Yes, both Copper (ProsperWorks CRM) and Zoho CRM offer a free trial.
- What is the starting price of Copper (ProsperWorks CRM) vs Zoho CRM?
- Copper (ProsperWorks CRM) starts at $23 /User/Month. Zoho CRM starts at $9 /user/month.
- What are the top alternatives to Copper (ProsperWorks CRM)?
- Top alternatives to Copper (ProsperWorks CRM) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, The Real Estate CRM.
- What are the top alternatives to Zoho CRM?
- Top alternatives to Zoho CRM include Bigin by Zoho CRM, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce.