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CometChat vs ArrowChat vs ZoomInfo Chat Comparison

Last updated:

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

ArrowChat

3.7(10 reviews)

Starting at $45 one-time

  • Large Enterprises
  • Medium Business

Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this live chat software allows your u…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

CometChat leads on user satisfaction with a 4.5-star rating across 204 reviews.

CometChat vs ArrowChat vs ZoomInfo Chat — at a glance

FeatureCometChatArrowChatZoomInfo Chat
Rating4.5 / 53.7 / 5
Reviews20410
Starting price$149 /Month$45 one-timeContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Communication PlatformsLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between CometChat and ArrowChat

  • Pricing: CometChat starts at $149 /Month, while ArrowChat starts at $45 one-time.
  • User satisfaction: CometChat scores higher with a 4.5-star average.
  • Deployment: CometChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ArrowChat supports SaaS/Web/Cloud.

Compare CometChat vs ArrowChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Communication Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

ArrowChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

CometChat typically suits Large Enterprises and Medium Business. ArrowChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this ... Read More about ArrowChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $149
  • Starts from $45
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

7.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.7

(10)

Best Company Size

11-500 employees501-1000 employees
Get pricing help

Software Demo

Demo

No software demo available

ArrowChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do CometChat, ArrowChat and ZoomInfo Chat Compare on Features?

Total Features

0 Features

4 Features

7 Features

Unique Features

No features

No unique features

No unique features

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Compare CometChat, ArrowChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $149
        • $45
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        CometChat pricing
        ArrowChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        CometChat vs ArrowChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        96

        7

        0

        0

        15

        4

        4

        1

        0

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Buyer sentiment

        Buyer sentiment is mixed to positive across 10 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Easy installation
        • Self-hosted solution
        • Supports video chat

        Common complaints

        • Limited customization options
        • Requires PHP knowledge
        • No mobile app

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        • Quick and easy setup for websites.

        • Supports both text and video chat functionalities.

        • May require technical knowledge for installation.

        • Limited features compared to more robust platforms.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, CometChat or ArrowChat?
        CometChat edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do CometChat and ArrowChat offer a free trial?
        Neither CometChat nor ArrowChat currently lists a free trial.
        What is the starting price of CometChat vs ArrowChat?
        CometChat starts at $149 /Month. ArrowChat starts at $45 one-time.
        What are the top alternatives to CometChat?
        Top alternatives to CometChat include Rocket.Chat, ChatCamp, MessageBird, MQTTCHAT, SendBird.
        What are the top alternatives to ArrowChat?
        Top alternatives to ArrowChat include ZoomInfo Chat, CometChat, LiveChat, Crisp, MyLiveChat.

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