Compare CloudTalk vs uContact vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CloudTalk (1297) Get Quote Get Quote	uContact (29) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More
Entry Level Pricing	Starts from $25 , Billed Yearly	Starts from $50
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.6/10	8.8/10
User Ratings	4.4 (1099)	4.9 (29)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$25 , Billed Yearly	$50
Pricing Plans	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1099 reviews)	4.9 (based on 29 reviews)
Rating Distribution	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more
Pros and Cons	Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.	Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	No Integration information available.

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Nextiva 4.4 CallTools 4.9 HoduCC 3.8	Nextiva 4.4 FIVE CRM TalkDesk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CloudTalk offers Free Trial, but uContact does not.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

uContact is designed for Large Enterprises, Medium Business and Small Business.

Pricing for CloudTalk Starts at $25/User/Month when Billed Yearly whereas for uContact Starts at $50/User/Month.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CloudTalk vs uContact vs Nextiva

CloudTalk

uContact

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure