NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

ClickUp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

ClickUp

4.9(2,716 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…

Agentforce Sales (formerly Salesforce Sales Cloud)

4.5(646 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

ClickUp leads on user satisfaction with a 4.9-star rating across 2,716 reviews.

ClickUp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureClickUpAgentforce Sales (formerly Salesforce Sales Cloud)Bigin by Zoho CRMCreatio CRM
Rating4.9 / 54.5 / 54.6 / 5
Reviews2,716646243
Starting price$7 /User/Month$25 /user/month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryCollaboration SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations1+ apps13+ apps5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobalUnited States, United Kingdom, Australia, European Union

Key differences between ClickUp and Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing: ClickUp starts at $7 /User/Month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
  • User satisfaction: ClickUp scores higher with a 4.9-star average.
  • Deployment: ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ClickUp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClickUp - Collaboration Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this ClickUp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM comparison

Get the full side-by-side as a PDF — these picks plus the top Collaboration Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

ClickUp

Best for customizable, all-in-one project management in mid-to-large teams.

Choose if
  • You need highly customizable workflows adaptable to diverse project methods.
  • Your team values an intuitive interface that streamlines task and workflow management.
  • You want a single platform consolidating tasks, docs, goals, and chat.
Consider alternatives if
  • Your team lacks technical expertise and may struggle with a steep learning curve.
  • You require extensive third-party app integrations and marketplace connectors.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

ClickUp: Best for customizable, all-in-one project management in mid-to-large teams. Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions.

Description

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $7 , yearly
  • Starts from $25 , monthly
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

9.8/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.87

(2716)

4.55

(646)

Best Company Size

50-500 employeesLarge enterprises
50 to 10,000 employeesMedium to Large Enterprises
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ClickUp

  • Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
  • Customizable Workflows: ClickUp's flexible features let you design workflows for your specific needs. Whether you're an administrator looking to speed up processes or an executive wanting a bird's-eye view of operations, this adaptability keeps everyone aligned.
  • All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp brings together tasks, docs, goals, and chat in one smooth experience. This means less time switching between tools and more time focusing on what truly matters—driving results.

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
  • Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

ClickUp

  • 50 to 500 employees
  • Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
  • Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

ClickUp

  • Simpler interfaces appeal to teams with low technical expertise — Asana and Monday.com both score higher on ease-of-use reviews
  • Overwhelming feature set drives migration to Trello, Jira, or Notion for teams needing focused workflows without configuration overhead
  • Lower-cost alternatives like Asana ($10.99/user/month) and Monday.com ($8/user/month) compete on price; ClickUp starts at $7/user/month but requires paid add-ons for core features

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
  • Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
  • Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

44 Features

11 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $7 , yearly
          • $25 , monthly
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Free

            Free

            • 100MB Storage

            • Unlimited Tasks

            • Unlimited Free Plan Members

            Show more +

          • Unlimited

            $10

            /user/month

            • Includes features of Free plan, plus

            • Unlimited Storage

            • Unlimited Integrations

            Show more +

          • Business

            $19

            /user/month

            • Includes features of Unlimited plan, plus

            • Google SSO

            • Unlimited Teams

            Show more +

          • Browse all pricing plans
          • Free Suite

            Free

            • Easy setup with guided onboarding

            • Lead, Account, Contact, and Opportunity

            • Service Case Management & Simple Email Marketing

            Show more +

          • Starter Suite

            $25

            /user/month

            • Everything in Free plus built-in Sales Flows and Lead Routing

            • Email to Case Management

            • Dynamic Email Marketing, Forms, and Analytics

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced Real-Time Chat

            • Sales Quoting and Forecasting

            • Greater Customization, Automation+ Access to AppExchange

            Show more +

          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          ClickUp pricing
          Agentforce Sales (formerly Salesforce Sales Cloud) pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✓ Yes
          ✓ Yes

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✗ No
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          ClickUp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          2702

          171

          6

          5

          5

          378

          143

          30

          4

          7

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options.

          What buyers like

          • Customizability
          • Ease of use
          • Customer support

          Common complaints

          • Steep learning curve
          • Limited marketplace integrations

          Buyer sentiment

          Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

          What buyers like

          • Customizability
          • Analytics and reporting
          • Integration capabilities

          Common complaints

          • High cost
          • Steep learning curve

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Highly customizable workflows adaptable to diverse project management methods

          • Intuitive and user-friendly interface for efficient task and workflow management

          • Responsive customer support that prioritizes user feedback

          • Steep learning curve for new users without technical expertise

          • Limited visibility and availability of additional apps and connectors in marketplace

          • Highly customizable platform tailored to specific industry needs

          • Robust reporting and analytics for data-driven decision-making

          • Extensive integration capabilities with third-party apps and APIs

          • Expensive licensing and additional feature costs

          • Steep learning curve for new or non-technical users

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          Samsung

          Samsung

          IBM

          IBM

          Booking.com

          Booking.com

          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          ClickUp

          5 Screenshots

          Salesforce Adoption Dashboards

          3 Screenshots

          Videos

          video-0

          5 Videos

          video-0

          5 Videos

          Alternatives to ClickUp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, ClickUp or Agentforce Sales (formerly Salesforce Sales Cloud)?
          ClickUp edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do ClickUp and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
          Yes, both ClickUp and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial.
          What is the starting price of ClickUp vs Agentforce Sales (formerly Salesforce Sales Cloud)?
          ClickUp starts at $7 /User/Month. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
          What are the top alternatives to ClickUp?
          Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.
          What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
          Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp.