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ClickUp vs Dex vs Bigin by Zoho CRM Comparison

Last updated:

ClickUp

4.4(8,714 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…

Dex

Starting at $12 /Month

  • Large Enterprises
  • Medium Business

Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and reminders, help users stay in touch…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

ClickUp leads on user satisfaction with a 4.4-star rating across 8,714 reviews.

ClickUp vs Dex vs Bigin by Zoho CRM — at a glance

FeatureClickUpDexBigin by Zoho CRM
Rating4.4 / 54.3 / 5
Reviews8,714119
Starting price$7 /User/Month$12 /Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCollaboration SoftwareCRM SoftwareCRM Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between ClickUp and Dex

  • Pricing: ClickUp starts at $7 /User/Month, while Dex starts at $12 /Month.
  • Free trial: ClickUp offers a free trial; Dex does not.
  • Target audience: ClickUp is built for Freelancers / Consultants and Large Enterprises, while Dex targets Large Enterprises and Medium Business.
  • Deployment: ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Dex supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ClickUp vs Dex vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClickUp - Collaboration Software
Talk to an expert
Talk to an expert
Dex - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ClickUp

Best for customizable, all-in-one project management in mid-to-large teams.

Choose if
  • You need highly customizable workflows adaptable to diverse project methods.
  • Your team values an intuitive interface that streamlines task and workflow management.
  • You want a single platform consolidating tasks, docs, goals, and chat.
Consider alternatives if
  • Your team lacks technical expertise and may struggle with a steep learning curve.
  • You require extensive third-party app integrations and marketplace connectors.

Dex

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

ClickUp typically suits Freelancers / Consultants and Large Enterprises. Dex tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp

Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and ... Read More about Dex

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $7 , yearly
  • Starts from $12
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

7.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesLarge enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ClickUp

  • Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
  • Customizable Workflows: With ClickUp’s versatile features, you can tailor workflows to fit your specific needs. Whether you're an administrator looking to optimize processes or an executive wanting a bird's-eye view of operations, this adaptability ensures that everyone is on the same page.
  • All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp consolidates tasks, docs, goals, and chat into one seamless experience. This means less time switching between tools and more time focusing on what truly matters—driving results.

Dex

No key benefits available yet.

Best fit

Best fit

ClickUp

  • 50 to 500 employees
  • Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
  • Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers

Dex

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

ClickUp

  • Users may seek alternatives to ClickUp due to a preference for simpler interfaces that reduce the learning curve and enhance usability, especially for teams with varying technical expertise.
  • Some teams might find ClickUp's extensive features overwhelming, prompting them to explore tools that offer a more streamlined approach tailored to their specific project management needs.
  • Budget constraints can also drive users to consider alternatives, as some competing platforms provide comparable functionalities at lower price points or with more flexible pricing structures.

Dex

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ClickUp, Dex and Bigin by Zoho CRM Compare on Features?

Total Features

44 Features

11 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ClickUp, Dex and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7 , yearly
        • $12
        • $7 , Billed Yearly

        Pricing Plans

        • Free

          Free

          • 100MB Storage

          • Unlimited Tasks

          • Unlimited Free Plan Members

          Show more +

        • Unlimited

          $10

          /user/month

          • Includes features of Free plan, plus

          • Unlimited Storage

          • Unlimited Integrations

          Show more +

        • Business

          $19

          /user/month

          • Includes features of Unlimited plan, plus

          • Google SSO

          • Unlimited Teams

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        ClickUp pricing
        Dex pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        ClickUp vs Dex User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2702

        171

        6

        5

        5

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options.

        What buyers like

        • Customizability
        • Ease of use
        • Customer support

        Common complaints

        • Steep learning curve
        • Limited marketplace integrations

        What buyers like

        • Strong relationship management
        • Custom fields for organization
        • Automated reminders

        Common complaints

        • Limited advanced analytics
        • No mobile app
        • Basic reporting features

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Highly customizable workflows adaptable to diverse project management methods

        • Intuitive and user-friendly interface for efficient task and workflow management

        • Responsive customer support that prioritizes user feedback

        • Steep learning curve for new users without technical expertise

        • Limited visibility and availability of additional apps and connectors in marketplace

        • Excellent for maintaining contact relationships

        • Customizable fields enhance organization

        • Automated reminders ensure timely follow-ups

        • May lack advanced features for larger teams

        • Limited integrations with other tools

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Samsung

        Samsung

        IBM

        IBM

        Booking.com

        Booking.com

        Axios

        Axios

        TechCrunch

        TechCrunch

        Combinator

        Combinator

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        ClickUp

        5 Screenshots

        No screenshots available.

        Videos

        video-0

        5 Videos

        video-0

        2 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ClickUp or Dex?
        ClickUp edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ClickUp and Dex offer a free trial?
        ClickUp offers a free trial. Dex does not.
        What is the starting price of ClickUp vs Dex?
        ClickUp starts at $7 /User/Month. Dex starts at $12 /Month.
        What are the top alternatives to ClickUp?
        Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.
        What are the top alternatives to Dex?
        Top alternatives to Dex include Bigin by Zoho CRM, ClickUp, Zoho CRM, Interface 365, Thryv.

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