7.7
Spot Score
Dex Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
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Starts from $12 / Month, also offers free forever plan
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Overview
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Buyer feedback
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What is Dex?
Dex is an indispensable CRM platform that helps users build strong relationships and facilitates consistent communication with their contacts. Its functions, such as notifications and reminders, help users stay in touch with contacts and remember key conversations and details. Furthermore, users can create groups and use custom fields to add extra information to contacts, helping them stay organized. With Dex, users can rest assured that they will never miss an opportunity to stay connected with contacts.
Pricing
Starts from $12 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Dex Software Demo
Dex was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Dex
- Team types
- Large Enterprises, Medium Business
Why teams choose Dex
Excellent for maintaining contact relationships
Customizable fields enhance organization
Automated reminders ensure timely follow-ups
Is Dex right for you?
What buyers should know before shortlisting Dex
Dex is a user-friendly CRM that excels in relationship management. Its features like reminders and custom fields make it ideal for users looking to maintain strong connections with their contacts.
Dex pros and cons
- Dex pros
Excellent for maintaining contact relationships
Customizable fields enhance organization
Automated reminders ensure timely follow-ups
- Dex cons
May lack advanced features for larger teams
Limited integrations with other tools
Ready to try it?
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Compare Dex side-by-side with top CRM Software alternatives.
What is the pricing of Dex?
Dex reviews and ratings
What buyers like
- Strong relationship management
- Custom fields for organization
- Automated reminders
Common complaints
- Limited advanced analytics
- No mobile app
- Basic reporting features
What are the features of Dex?
An AI assistant is a virtual digital assistant that is powered by artificial intelligence technology to understand and respond to user comma…
Customer relationship management (CRM) is a tool that allows to keep track of all of the company's relationships and interactions with its c…
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
You can view and manage previous interactions with a contact by selecting them from the Contact Directory or the Information view of the cur…
Importing involves adding your previous contacts to your phone after a reset, whereas exporting entails updating your backup contact list. C…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Customization is a powerful feature offered by various software solutions that allows users to tailor the software according to their specif…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
Dex security and data handling
Key compliance certifications and security features for IT and security teams evaluating Dex.
Certifications
Developer & data
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9.0
Very Good
Dex Customers
Axios
TechCrunch
Combinator
The Atlantic
Dex Support Options
Frequently Asked Questions About Dex
Common questions buyers ask before choosing Dex.
Dex is a CRM Software. Dex offers Referral Tracking, Call Logging, Contact Management, Contact Import-Export, AI Assistant and many more functionalities.
Buyers commonly note the following limitations of Dex: May lack advanced features for larger teams; Limited integrations with other tools; Basic reporting may not meet all needs.
Some top alternatives to Dex includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Interface 365 and monday sales CRM by monday.com.
Dex offers Freemium, Subscription pricing models
The starting price of Dex is $12/Month
Ready to try it?
Get started with Dex
Get started with the free plan — no credit card required.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
