Chatwoot vs ClickDesk vs ZoomInfo Chat Comparison
Chatwoot
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Chatwoot is an open-source customer support platform that consolidates conversations from Messenger, WeChat, Email, WhatsApp, Twitter, and your website into a single dashboard. It includes real-time reporting, automatic…
ClickDesk
Starting at $12.99 /User/Month
- Large Enterprises
- Medium Business
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
ClickDesk leads on user satisfaction with a 4.1-star rating across 64 reviews.
Chatwoot vs ClickDesk vs ZoomInfo Chat — at a glance
| Feature | Chatwoot | ClickDesk | ZoomInfo Chat |
|---|---|---|---|
| Rating | — | 4.1 / 5 | — |
| Reviews | — | 64 | — |
| Starting price | Contact for pricing | $12.99 /User/Month | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2 |
| Data residency | US | Global | US |
Key differences between Chatwoot and ClickDesk
- Pricing: ClickDesk starts at $12.99 /User/Month. Chatwoot pricing is not publicly listed.
- Deployment: Chatwoot supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; ClickDesk supports SaaS/Web/Cloud, Mobile - Android.
Compare Chatwoot vs ClickDesk vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Free PDF comparison
Download this Chatwoot vs ClickDesk vs ZoomInfo Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Chatwoot, ClickDesk vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium businesses needing multi-channel customer support.
- You want a unified platform for voice, video, chat, and email communication.
- Your team values affordable pricing combined with a broad feature set.
- You need automatic ticket turnaround time tracking to monitor support efficiency.
- Your organization requires robust and fully functional mobile app support.
- You need immediate, highly responsive customer support without delays.
Large Enterprises, Medium Business, Small Business
Chatwoot typically suits Large Enterprises and Medium Business. ClickDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Chatwoot is an open-source customer support platform that consolidates conversations from Messenger, WeChat, Email, WhatsApp, Twitter, and your website into a single dashboard. It includes ... Read More about Chatwoot | ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
SpotScoreWhat's this? ↗ | Not Available | 9.1/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Chatwoot has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get decision help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Chatwoot, ClickDesk and ZoomInfo Chat Compare on Features?
Total Features | 6 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Chatwoot, ClickDesk and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
| |
Pricing Page | Pricing information not available |  |  |
Chatwoot, ClickDesk vs ZoomInfo Chat: Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Chatwoot, ClickDesk vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Chatwoot vs ClickDesk User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
|---|---|---|---|
Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
Chatwoot, ClickDesk and ZoomInfo Chat Customers
Customers | No Customers information available. |  Manage Protect  Quorum  Mirantis | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  1 Screenshots |  4 Screenshots |
|---|---|---|
Videos | No videos available. |  2 Videos |
Alternatives to Chatwoot, ClickDesk, ZoomInfo Chat
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Chatwoot or ClickDesk?
- ClickDesk edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Chatwoot and ClickDesk offer a free trial?
- Neither Chatwoot nor ClickDesk currently lists a free trial.
- What is the starting price of Chatwoot vs ClickDesk?
- Chatwoot starts at Contact for pricing. ClickDesk starts at $12.99 /User/Month.
- What are the top alternatives to Chatwoot?
- Top alternatives to Chatwoot include ZoomInfo Chat, Respond.io, Customerly, ProProfs Chat, Chatra.
- What are the top alternatives to ClickDesk?
- Top alternatives to ClickDesk include ZoomInfo Chat, Giosg, Chatra, Zoho SalesIQ, Hippo.