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ChatSupport vs ClickDesk vs ZoomInfo Chat Comparison

Last updated:

ChatSupport

4.9(30 reviews)

Starting at $19 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Introducing ChatSupport, the ultimate solution for your business's customer communication needs. Our tagline, "Chat, Connect & Convert" captures the essence of our platform that allows real-time chat interactions, seamle…

ClickDesk

4.1(64 reviews)

Starting at $12.99 /User/Month

  • Large Enterprises
  • Medium Business

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

ChatSupport leads on user satisfaction with a 4.9-star rating across 30 reviews.

ChatSupport vs ClickDesk vs ZoomInfo Chat — at a glance

FeatureChatSupportClickDeskZoomInfo Chat
Rating4.9 / 54.1 / 5
Reviews3064
Starting price$19 /Month$12.99 /User/MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalUS

Key differences between ChatSupport and ClickDesk

  • Pricing: ChatSupport starts at $19 /Month, while ClickDesk starts at $12.99 /User/Month.
  • Free trial: ChatSupport offers a free trial; ClickDesk does not.
  • Target audience: ChatSupport is built for Individuals and Freelancers / Consultants, while ClickDesk targets Large Enterprises and Medium Business.
  • User satisfaction: ChatSupport scores higher with a 4.9-star average.
  • Deployment: ChatSupport supports SaaS/Web/Cloud; ClickDesk supports SaaS/Web/Cloud, Mobile - Android.

Compare ChatSupport vs ClickDesk vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChatSupport - Live Chat Software
Talk to an expert
Talk to an expert
ClickDesk - Live Chat Software
Talk to an expert
Talk to an expert

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ChatSupport, ClickDesk vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

ChatSupport

Best for

Individuals, Freelancers / Consultants, Small Business

ClickDesk

Best for small to medium businesses needing multi-channel customer support.

Choose if
  • You want a unified platform for voice, video, chat, and email communication.
  • Your team values affordable pricing combined with a broad feature set.
  • You need automatic ticket turnaround time tracking to monitor support efficiency.
Consider alternatives if
  • Your organization requires robust and fully functional mobile app support.
  • You need immediate, highly responsive customer support without delays.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

ChatSupport typically suits Individuals and Freelancers / Consultants. ClickDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing ChatSupport, the ultimate solution for your business's customer communication needs. Our tagline, "Chat, Connect & Convert" captures the essence of our platform that allows ... Read More about ChatSupport

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $19
  • Starts from $12.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

7.8/10

9.1/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.93

(30)

4.14

(64)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ChatSupport has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do ChatSupport, ClickDesk and ZoomInfo Chat Compare on Features?

Total Features

3 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ChatSupport, ClickDesk and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19
        • $12.99 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        ChatSupport pricing
        ClickDesk pricing
        ZoomInfo Chat pricing

        ChatSupport, ClickDesk vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        ChatSupport, ClickDesk vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        ChatSupport vs ClickDesk User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        40

        0

        0

        0

        0

        37

        39

        4

        1

        3

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 40 reviews, with consistently positive feedback.

        What buyers like

        • Real-time chat interactions
        • No hidden fees
        • Human connection focus

        Common complaints

        • Limited features in free plan
        • Basic analytics
        • Not suitable for large enterprises

        Buyer sentiment

        Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations.

        What buyers like

        • Ease of use
        • Affordability
        • Integration capabilities

        Common complaints

        • Customer support responsiveness
        • Mobile app limitations

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Focus on real human connection enhances customer satisfaction.

        • Transparent pricing model appeals to budget-conscious businesses.

        • Limited features in the free version may hinder growth.

        • Basic analytics may not meet advanced needs.

        • User-friendly interface that promotes quick adoption

        • Affordable pricing with a broad feature set

        • Integration with popular business applications

        • Occasional slow customer support response times

        • Limited mobile app availability and functionality

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used ChatSupport, ClickDesk, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        ChatSupport, ClickDesk and ZoomInfo Chat Customers

        Customers

        No Customers information available.

        Manage Protect

        Manage Protect

        Quorum

        Quorum

        Mirantis

        Mirantis

        No Customers information available.

        Media and Screenshots

        Screenshots

        Chat, Connect

        3 Screenshots

        Live Chat screenshot

        4 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

        Alternatives to ChatSupport, ClickDesk, ZoomInfo Chat

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ChatSupport or ClickDesk?
        ChatSupport edges out the other on user ratings (4.9 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ChatSupport and ClickDesk offer a free trial?
        ChatSupport offers a free trial. ClickDesk does not.
        What is the starting price of ChatSupport vs ClickDesk?
        ChatSupport starts at $19 /Month. ClickDesk starts at $12.99 /User/Month.
        What are the top alternatives to ChatSupport?
        Top alternatives to ChatSupport include ZoomInfo Chat, Talkative, SmartCOMM, ClickDesk, Giosg.
        What are the top alternatives to ClickDesk?
        Top alternatives to ClickDesk include ZoomInfo Chat, Giosg, Chatra, Zoho SalesIQ, Hippo.