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Chatlayer vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Introducing Chatlayer, a cutting-edge chatbot AI technology that empowers businesses to enhance customer interactions like never before. With Chatlayer, businesses can effortlessly deploy ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $19 , yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

Not Available

9.2/10

User Ratings

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Software Demo

Demo

How do Chatlayer, Zendesk Support, Zoho Desk and Tidio Helpdesk Compare on Features?

Total Features

0 Features

29 Features

Unique Features

No features

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    What Do Chatlayer, Zendesk Support, Zoho Desk and Tidio Helpdesk Cost?

    Pricing Option

        Starting From

        • Not Available
        • $19 , yearly

        Pricing Plans

        • Not Available
        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

          Show more +

        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

          Show more +

        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

          Show more +

        • Browse all pricing plans

        Pricing Page

        chatlayer pricingzendesk-support pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        Get Quote

        Chatlayer vs Zendesk Support vs Zoho Desk User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

        Pros and Cons

        Pros and Cons of Chatlayer

        Pros and Cons of Zendesk Support

        • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

        • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

        • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

        • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

        • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Media Markt

        Media Markt

        Belfius

        Belfius

        Proimus

        Proimus

        Uber

        Uber

        Siemens

        Siemens

        Shopify

        Shopify

        Media and Screenshots

        Screenshots

        No screenshots available.

        Zendesk

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Chatlayer and Zendesk Support offer a Free Trial.

        Chatlayer is designed for Large Enterprises, Small Business and Medium Business.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Chatlayer are unavailable.

        Some top alternatives to Chatlayer includes and Octane AI.

        Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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