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Chatdesk Teams vs Chatra vs ZoomInfo Chat Comparison

Last updated:

Chatdesk Teams

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ever-evolving and on-brand know…

Chatra

4.5(10 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can p…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Chatra leads on user satisfaction with a 4.5-star rating across 10 reviews.

Chatdesk Teams vs Chatra vs ZoomInfo Chat — at a glance

FeatureChatdesk TeamsChatraZoomInfo Chat
Rating4.5 / 5
Reviews10
Starting price$99 /Month$15 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between Chatdesk Teams and Chatra

  • Pricing: Chatdesk Teams starts at $99 /Month, while Chatra starts at $15 /User/Month.
  • Deployment: Chatdesk Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Chatra supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Chatdesk Teams vs Chatra vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chatdesk Teams - Live Chat Software
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Chatra - Live Chat Software
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Chatdesk Teams, Chatra vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Chatdesk Teams

Best for

Large Enterprises, Medium Business, Small Business

Chatra

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chatdesk Teams typically suits Large Enterprises and Medium Business. Chatra tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ... Read More about Chatdesk Teams

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and ... Read More about Chatra

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $99
  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

7.5/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(10)
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Software Demo

Demo

No software demo available

Chatdesk Teams has not given any software demo yet

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How do Chatdesk Teams, Chatra and ZoomInfo Chat Compare on Features?

Total Features

1 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Chatdesk Teams, Chatra and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $99
        • $15 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Free

          • Online & offline chat widget

          • Basic visitor info

          • Browser dashboard

          Show more +

        • Essential

          • Online & offline chat widget

          • Email helpdesk

          • Facebook messenger

          Show more +

        • Pro

          • Includes features of Essential plan, plus

          • Operating hours

          • Agent groups

          Show more +

        • Not Available

        Pricing Page

        Chatdesk Teams pricing
        Chatra pricing
        ZoomInfo Chat pricing

        Chatdesk Teams, Chatra vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Chatdesk Teams, Chatra vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Chatdesk Teams vs Chatra User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        10

        10

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Machine learning optimization
        • Multi-platform integration
        • Brand voice consistency

        Common complaints

        • Complex setup process
        • Requires ongoing training
        • Limited customization options

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • Effortless customer communication
        • Intelligent chat distribution
        • Real-time agent collaboration

        Common complaints

        • Limited customization options
        • May require training for agents
        • Not suitable for very small businesses

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Machine learning improves response accuracy over time.

        • Integrates with popular social media platforms for broader reach.

        • Ensures brand voice consistency across all communications.

        • Setup can be time-consuming and complex.

        • Ongoing training is necessary for optimal performance.

        • Intelligent distribution ensures timely responses.

        • Real-time collaboration enhances team efficiency.

        • Conversation history helps maintain context.

        • Limited customization may restrict branding.

        • Training may be necessary for effective use.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Chatdesk Teams, Chatra, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Chatdesk Teams, Chatra and ZoomInfo Chat Customers

        Customers

        Andie

        Andie

        Whistle

        Whistle

        Prose

        Prose

        Saved by the dress

        Saved by the dress

        High speed training

        High speed training

        Empowering parents

        Empowering parents

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        App n chat

        1 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

        Alternatives to Chatdesk Teams, Chatra, ZoomInfo Chat

        Expand your comparison

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chatdesk Teams or Chatra?
        Chatra edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chatdesk Teams and Chatra offer a free trial?
        Yes, both Chatdesk Teams and Chatra offer a free trial.
        What is the starting price of Chatdesk Teams vs Chatra?
        Chatdesk Teams starts at $99 /Month. Chatra starts at $15 /User/Month.
        What are the top alternatives to Chatdesk Teams?
        Top alternatives to Chatdesk Teams include ZoomInfo Chat, HappyFox Chat, Helpwise, Pure Chat, Freshdesk Messaging (Formerly Freshchat).
        What are the top alternatives to Chatra?
        Top alternatives to Chatra include ZoomInfo Chat, Freshchat, Formilla.com, Respond.io, Userlike.