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Centra Hub CRM vs Zoho CRM vs Bigin by Zoho CRM Comparison

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Centra Hub CRM

4.5(62 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

Centra Hub CRM is a flexible CRM for sales and service teams at growing businesses that need to manage leads, automate sales processes, and run marketing campaigns from a single platform. It supports custom field configu…

Zoho CRM

4.1(2,488 reviews)

Starting at $9 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simpl…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Centra Hub CRM leads on user satisfaction with a 4.5-star rating across 62 reviews.

Centra Hub CRM vs Zoho CRM vs Bigin by Zoho CRM — at a glance

FeatureCentra Hub CRMZoho CRMBigin by Zoho CRM
Rating4.5 / 54.1 / 54.6 / 5
Reviews622,488294
Starting price$10 /User/Month$9 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobal

Key differences between Centra Hub CRM and Zoho CRM

  • Pricing: Centra Hub CRM starts at $10 /User/Month, while Zoho CRM starts at $9 /user/month.
  • Target audience: Centra Hub CRM is built for Individuals and Large Enterprises, while Zoho CRM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Centra Hub CRM scores higher with a 4.5-star average.
  • Deployment: Centra Hub CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Centra Hub CRM vs Zoho CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Centra Hub CRM - CRM Software
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Talk to an expert
Zoho CRM - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Centra Hub CRM

Best for

Individuals, Large Enterprises, Medium Business

Zoho CRM

Best for small to medium businesses needing customizable, cost-effective CRM.

Choose if
  • You want an intuitive, easy-to-use CRM with minimal technical expertise required
  • Your business needs highly customizable workflows, fields, and dashboards
  • You seek strong sales automation and seamless integration with tools like G Suite and Power BI
Consider alternatives if
  • You are a large enterprise requiring deep scalability and advanced CRM features
  • You need extensive advanced third-party app integrations beyond the available marketplace

Bigin by Zoho CRM

Best for

Small Business

Centra Hub CRM typically suits Individuals and Large Enterprises. Zoho CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Centra Hub CRM is a flexible CRM for sales and service teams at growing businesses that need to manage leads, automate sales processes, and run marketing campaigns from a single platform. ... Read More about Centra Hub CRM

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More about Zoho CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Starts from $9 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.7/10

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(62)

4.07

(2488)

4.57

(294)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Zoho CRM

  • Streamlined Sales Processes: With Zoho CRM, your sales team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. Managers will appreciate the time saved and the increase in productivity.
  • Customer Insights: The platform offers reliable analytics and reporting features that let administrators understand customer behavior. This data-driven approach helps you design strategies that work for your target audience.
  • Smooth Integration: Zoho CRM integrates with a wide range of third-party applications, making it easy for executives to unify their tech stack. This compatibility keeps all teams aligned and working efficiently toward common goals.
Best fit

Best fit

Zoho CRM

  • 1-500 employees.
  • Martech, SaaS, Consulting, Sales Automation, Fintech.
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Zoho CRM

  • Steep learning curve on setup and configuration — teams under 20 typically need 2–4 weeks of dedicated training before reaching productivity
  • Limited customization for industry-specific workflows — manufacturing and construction firms often add custom development or switch to Salesforce
  • Pricing scales quickly above 10 users — many teams find Pipedrive or HubSpot CRM cheaper at similar user counts

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Centra Hub CRM, Zoho CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

47 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Centra Hub CRM, Zoho CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10 , Billed Yearly
        • $9 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Standard

          $15

          /user/month

          • All the essentials:

          • Mass email

          • Custom modules

          Show more +

        • Professional

          $25

          /user/month

          • Everything in Standard +

          • Blueprint

          • CPQ

          Show more +

        • Enterprise

          $35

          /user/month

          • Everything in Professional +

          • Zia — AI assistant

          • Territory management

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Centra Hub CRM pricing
        Zoho CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Centra Hub CRM vs Zoho CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        30

        0

        0

        0

        0

        1257

        833

        238

        69

        74

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

        What buyers like

        • Scalability, flexibility, and affordable pricing make it suitable for both small and large businesses.
        • User-friendly interface with straightforward navigation aids ease of use.
        • Extensive features for lead management, sales automation, and marketing campaigns streamline workflows.

        Common complaints

        • Implementation process is complex, expensive, and time-consuming.
        • Mobile app and certain UI components are slow and clunky, needing improvement.
        • Delays in response from the support team and communication gaps during implementation.

        Buyer sentiment

        Overall positive sentiment highlights ease of use, customization, and cost-effectiveness, tempered by concerns about scalability and occasional performance issues.

        What buyers like

        • Ease of use
        • Customizability
        • Cost-effectiveness

        Common complaints

        • Limited scalability
        • Performance inconsistencies

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive tracking for sales and service activities.

        • User-friendly design enhances usability.

        • Effective for managing customer relationships.

        • May not scale well for larger organizations.

        • Customization options can be limited.

        • Intuitive and easy-to-use interface requiring minimal technical expertise

        • Highly customizable workflows, fields, and dashboards

        • Cost-effective with strong ROI for small to medium businesses

        • Limited scalability and depth for larger businesses

        • Fewer advanced apps and connectors in the marketplace compared to competitors

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Centra Hub CRM, Zoho CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        JSW

        JSW

        Benelli

        Benelli

        Alinco

        Alinco

        Amazon

        Amazon

        EuroKids

        EuroKids

        HotStar

        HotStar

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Reporting Hierarchy

        7 Screenshots

        CRM bot teams up zia

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Centra Hub CRM or Zoho CRM?
        Centra Hub CRM edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Centra Hub CRM and Zoho CRM offer a free trial?
        Yes, both Centra Hub CRM and Zoho CRM offer a free trial.
        What is the starting price of Centra Hub CRM vs Zoho CRM?
        Centra Hub CRM starts at $10 /User/Month. Zoho CRM starts at $9 /user/month.
        What are the top alternatives to Centra Hub CRM?
        Top alternatives to Centra Hub CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Microsoft Dynamics 365 for Sales.
        What are the top alternatives to Zoho CRM?
        Top alternatives to Zoho CRM include Bigin by Zoho CRM, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce.