Which is better, CallTrackingMetrics or Retreaver?

Retreaver edges out CallTrackingMetrics based on user ratings across 100 reviews. That said, the best pick depends on your workflow — CallTrackingMetrics may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between CallTrackingMetrics and Retreaver?

Key differences between CallTrackingMetrics and Retreaver include pricing (CallTrackingMetrics starts at $65 vs Retreaver at $25); target audience (CallTrackingMetrics targets Large Enterprises while Retreaver serves Individuals); free trial availability (Retreaver offers one, CallTrackingMetrics does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both CallTrackingMetrics and Retreaver offer a Free trial?

Retreaver offers Free Trial, but CallTrackingMetrics does not.

Who are the typical users of CallTrackingMetrics?

CallTrackingMetrics is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Retreaver?

Retreaver is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of CallTrackingMetrics and Retreaver?

Pricing for CallTrackingMetrics starts at $65/month, whereas Retreaver starts at $25/Month.

What are the best alternatives to CallTrackingMetrics?

Some top alternatives to CallTrackingMetrics include CallRail, Calltracks, Callcap, calltrak, TeleCapture.

What are the best alternatives to Retreaver?

Some top alternatives to Retreaver include ResponseTap, Ringba, Calltracks, calltrak, TeleCapture.

CallTrackingMetrics vs Retreaver vs AddSource Comparison

Last updated: May 22, 2026

CallTrackingMetrics

4.6(1,311 reviews)

Starting at $65 /month

Large Enterprises
Medium Business

CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It empowers sales and marketing te…

View Pricing Read Reviews

Retreaver

4.9(100 reviews)

Starting at $25 /Month

Free Trial
Individuals
Large Enterprises

Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organ…

View Pricing Read Reviews

AddSource

4.5(6 reviews)

Starting at $99 /Month

Individuals
Large Enterprises

AddSource is an Inbound Call Tracking Software that helps providers and sales organizations measure the effectiveness of their lead generation campaigns. The system is configurable for a variety of tracking scenarios, al…

View Pricing Read Reviews

Retreaver leads on user satisfaction with a 4.9-star rating across 100 reviews.

CallTrackingMetrics vs Retreaver vs AddSource — at a glance

Feature	CallTrackingMetrics	Retreaver	AddSource
Rating	4.6 / 5	4.9 / 5	4.5 / 5
Reviews	1,311	100	6
Starting price	$65 /month	$25 /Month	$99 /Month
Free trial	No	Yes	No
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business
Category	Inbound Call Tracking Software	Inbound Call Tracking Software	Inbound Call Tracking Software
Integrations	6+ apps	—	—
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud	SaaS/Web/Cloud
API	Available	—	—
Support modes	24/7 (Live rep), Business Hours, Online	24/7 (Live rep), Business Hours, Online	Business Hours, Online
Certifications	SOC 2, HIPAA, GDPR	GDPR	—
Data residency	US	US	US

Key differences between CallTrackingMetrics and Retreaver

Pricing: CallTrackingMetrics starts at $65 /month, while Retreaver starts at $25 /Month.
Free trial: Retreaver offers a free trial; CallTrackingMetrics does not.
Target audience: CallTrackingMetrics is built for Large Enterprises and Medium Business, while Retreaver targets Individuals and Large Enterprises.
User satisfaction: Retreaver scores higher with a 4.9-star average.
Deployment: CallTrackingMetrics supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Retreaver supports SaaS/Web/Cloud.

Compare CallTrackingMetrics vs Retreaver vs AddSource — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	CallTrackingMetrics (332) Talk to an expert Talk to an expert	Retreaver (46) Talk to an expert Talk to an expert	AddSource (2) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

CallTrackingMetrics

Best for precise inbound call tracking and marketing attribution with AI insights.

Choose if

You need detailed call attribution down to keyword and dynamic number insertion level.
Your team requires seamless integration with CRMs and marketing platforms like Salesforce and HubSpot.
You want AI-driven conversation intelligence to analyze calls, transcriptions, and chats for deeper insights.

Consider alternatives if

Your business relies heavily on multi-channel engagement beyond voice calls, such as live chat or social messaging.
You need a tool with quick setup and minimal training for advanced automation or call scoring features.

Retreaver

Best for quickly tracking and qualifying inbound calls in small to medium businesses.

Choose if

You need rapid, EZ-Setup call tracking deployment within minutes.
Your focus is on converting inbound calls into high-value customers.
You want real-time call updates to improve lead qualification and response.

Consider alternatives if

Your company lacks significant inbound call volume to track.
You require extensive outbound call tracking or complex enterprise workflows.

AddSource

Best for

Individuals, Large Enterprises, Medium Business

CallTrackingMetrics: Best for precise inbound call tracking and marketing attribution with AI insights. Retreaver: Best for quickly tracking and qualifying inbound calls in small to medium businesses.

Description	CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It ... Read More about CallTrackingMetrics	Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just ... Read More about Retreaver	AddSource is an Inbound Call Tracking Software that helps providers and sales organizations measure the effectiveness of their lead generation campaigns. The system is configurable for a ... Read More about AddSource
Entry Level Pricing	Starts from $65 , yearly	Starts from $25	Starts from $99
Free Trial Availability	No free trial	Free Trial available	No free trial
User Ratings Based on verified Spotsaas reviews	4.6 (1311)	4.9 (100)	4.5 (6)
Best Company Size	10-50 employees51-500 employees	Small BusinessMedium Business	—
	Get pricing help	Get pricing help	Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CallTrackingMetrics

Comprehensive Call Analytics: CallTrackingMetrics provides detailed insights into incoming calls, including lead attribution, call duration, referral sources, and customer engagement patterns. This enables businesses to fine-tune their marketing strategies and sales tactics for better conversion outcomes.
Improved Lead Generation and ROI Tracking: The platform helps businesses identify which marketing campaigns drive phone calls, allowing more accurate tracking of advertising ROI. This enhances marketing decisions and supports revenue-focused strategies.
User-Friendly Interface with Powerful Features: Designed for ease of use, CallTrackingMetrics simplifies complex call tracking tasks while still offering advanced features like call recording, dynamic number insertion, and CRM integrations—making it accessible for teams with varying levels of technical expertise.

Retreaver

No key benefits available yet.

AddSource

No key benefits available yet.

Best fit

CallTrackingMetrics

10–500 Employees
Digital Marketing, Legal Services, Healthcare, Automotive, Real Estate, Travel & Hospitality, Home Services, SaaS
Marketing Manager, Growth Strategist, Call Center Manager, Sales Operations Lead, Digital Marketing Specialist, Customer Experience Director

Retreaver

No best-fit guidance available yet.

AddSource

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

CallTrackingMetrics

Businesses looking for a platform that unifies call tracking with SMS, email, live chat, and other touchpoints may find CallTrackingMetrics less comprehensive compared to full customer journey analytics platforms.
While robust, the pricing structure may be less appealing to startups or small businesses that require only basic call tracking functions without additional automation or integrations.
Though the basic interface is intuitive, some of the more powerful features like keyword-level attribution or conversation intelligence may require onboarding or training, which can be a barrier for less tech-savvy teams.

Retreaver

No alternatives guidance available yet.

AddSource

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do CallTrackingMetrics, Retreaver and AddSource Compare on Features?

Total Features	4 Features	0 Features	0 Features
Unique Features	No unique features	No features	No features
	Get Quote	Get Quote	Get Quote

Compare CallTrackingMetrics, Retreaver and AddSource on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$65 , yearly	$25	$99
Pricing Plans	Marketing Lite $79 /month Get Started Unlimited users Attribute calls and texts to their source Standard call recording; forwarding and IVR routing Show more + Marketing Pro $179 /month Get Started + Marketing Lite Features & Agency-friendly with included sub-accounts & white label options Form tracking and attribution with 5 Show more + Sales Engage $329 /month Get Started + Marketing Pro & Customizable softphone to power inbound and outbound teams 3000 transcribed minutes with AskAI Summaries included Show more + Browse all pricing plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Freelancers Medium Business Individuals	Large Enterprises Small Business Freelancers Medium Business Individuals	Large Enterprises Small Business Freelancers Medium Business Individuals
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac Installed - Windows	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac Installed - Windows	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac Installed - Windows
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Not Available
	Get help choosing	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—	—
HIPAA	✓ Yes	—	—
GDPR	✓ Yes	✓ Yes	—
ISO 27001	✗ No	—	—
Single Sign-On (SSO)	✓ Yes	—	—
Multi-Factor Auth (MFA)	✓ Yes	—	—
Data Encryption	✓ Yes	✓ Yes	—
Audit Logs	✓ Yes	—	—
Data Residency	🇺🇸 US	🇺🇸 US	🇺🇸 US

CallTrackingMetrics vs Retreaver User Reviews & Rating Comparison

User Ratings	4.6 (based on 1311 reviews)	4.9 (based on 100 reviews)	4.5 (based on 6 reviews)
Rating Distribution	278 45 7 1 1	43 3 0 0 0	2 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users appreciate the platform's detailed call attribution, seamless integrations, and powerful routing features, though some find advanced features complex to implement. What buyers like Ease of use Integration capabilities Call tracking accuracy Common complaints Complexity of advanced features Limited multi-channel support	Buyer sentiment Buyers generally express very positive sentiment, praising ease of setup and effective call tracking. What buyers like Ease of setup Real-time call updates Lead qualification Common complaints Pricing transparency Feature detail availability	Buyer sentiment Buyer sentiment is very strong across 2 reviews, with consistently positive feedback. What buyers like Configurable tracking scenarios Unlimited reporting Real-time lead scoring Common complaints Setup can be complex Limited integrations May lack advanced analytics
Pros and Cons	Dynamic number insertion and keyword-level tracking for precise marketing attribution Automatic call recording with deep insights into call duration and caller behavior Seamless integrations with major CRMs and marketing tools like Salesforce, Google Ads, and HubSpot Advanced features like automation workflows and call scoring require time and training to implement Primarily focused on voice interactions, less suitable for multi-channel customer engagement	EZ-Setup enabling call tracking in minutes Real-time call updates Ability to track and qualify leads effectively Limited pricing transparency Lack of detailed feature list in provided data	Highly configurable for various scenarios Unlimited reporting capabilities Real-time insights for lead scoring Complex initial setup Limited third-party integrations
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	Stripe Payments 4.5 (2947 reviews) HubSpot CRM 4.2 (10374 reviews) Pipedrive 4.5 (5199 reviews)	No Integration information available.	No Integration information available.

List of Customers

Customers	Groundworks Tinuiti Healthgrades	Uber Lyft Allstate	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	1 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos	2 Videos

Alternatives

Alternatives	CallRail 4.5 Calltracks 4.2 Callcap 4.4	ResponseTap 4.3 Ringba 5 Calltracks 4.2	ResponseTap 4.3 AvidTrak 4.2 Calltracks 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, CallTrackingMetrics or Retreaver?: Retreaver edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do CallTrackingMetrics and Retreaver offer a free trial?: Retreaver offers a free trial. CallTrackingMetrics does not.
What is the starting price of CallTrackingMetrics vs Retreaver?: CallTrackingMetrics starts at $65 /month. Retreaver starts at $25 /Month.
What are the top alternatives to CallTrackingMetrics?: Top alternatives to CallTrackingMetrics include CallRail, Calltracks, Callcap, calltrak, TeleCapture.
What are the top alternatives to Retreaver?: Top alternatives to Retreaver include ResponseTap, Ringba, Calltracks, calltrak, TeleCapture.

CallTrackingMetrics vs Retreaver vs AddSource Comparison

CallTrackingMetrics

Retreaver

AddSource

CallTrackingMetrics vs Retreaver vs AddSource — at a glance

Key differences between CallTrackingMetrics and Retreaver

Compare CallTrackingMetrics vs Retreaver vs AddSource — and walk away knowing which one fits.

CallTrackingMetrics

Retreaver

AddSource

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do CallTrackingMetrics, Retreaver and AddSource Compare on Features?

Compare CallTrackingMetrics, Retreaver and AddSource on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

CallTrackingMetrics vs Retreaver User Reviews & Rating Comparison

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Frequently asked questions