NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Last updated:
CallTrackingMetrics - Inbound Call Tracking Software

CallTrackingMetrics Pricing Plans & Top Alternatives in 2026

AI-Powered Call Tracking & Conversation Intelligence Software

Try for Free

Trusted by 254,745+ software buyers annually.

Main Features

  • CRM Integration
  • Call Recording
  • Conversational Intelligence
  • Keyword Tracking

Pricing

  • Starts from $65/month when yearly, also offers free forever plan

Try for Free

CallTrackingMetrics Pricing

Visit website
"CallTrackingMetrics offers dynamic number insertion and keyword-level tracking, making it easy for marketers to measure exactly which channels and campaigns are driving phone conversions."

Free Trial

Not available

Starting Price

$65 / /month

when yearly

Free Plan

✓ Free forever

Pricing Model

FreemiumSubscription
Visit website

CallTrackingMetrics Pricing Plans Explained

Marketing Lite

$79

/month

Individuals & small teams
  • Unlimited users

  • Attribute calls and texts to their source

  • Standard call recording; forwarding and IVR routing

  • Manually score; convert and tag calls

  • Easy-setup integrations with Google and Microsoft

  • Access to knowledge base; training center and ticket hub

Sales Engage

$329

/month

Growing teams (10–50 people)
  • + Marketing Pro &

  • Customizable softphone to power inbound and outbound teams

  • 3000 transcribed minutes with AskAI Summaries included

  • Engage your pipeline over voice; text; chat and form

  • Smart Dialer and advanced outbound technology

  • Advanced skills and weight-based routing

  • Dynamic call scripts and live coaching tools

  • Real-time dashboards and team performance reporting

Show more +

Enterprise

$1999

/month

Large teams & enterprises
  • + Sales Engage &

  • Flexible structure to scale with unlimited sub-accounts

  • Dedicated account management team and expedited response times

  • Full access to industry-leading Premium Technical Support team

  • 20 hours of personalized; extended onboarding

  • Indefinite version history access and data restoration

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? CallTrackingMetrics supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from CallTrackingMetrics's official website as of May 2026. For the latest pricing, visit their website.

Best CallTrackingMetrics Alternatives (Free & Paid)

Track, Nurture, and Close Every ...

Very Good

Compare CallTrackingMetrics vs CallRail

Track your calls, boost your ROI.

Very Good

Compare CallTrackingMetrics vs Calltracks

Convert every call into a potential ...

Very Good

Compare CallTrackingMetrics vs Callcap

Efficiently identify and convert ...

Excellent

Compare CallTrackingMetrics vs calltrak

Streamline customer calls and boost ...

Excellent

Compare CallTrackingMetrics vs TeleCapture

Streamline your calls, elevate your ...

Excellent

Compare CallTrackingMetrics vs Call Tracker

Know who's calling before you pick up.

Excellent

Compare CallTrackingMetrics vs Caller Insight

Maximize ROI and optimize your ...

Compare CallTrackingMetrics vs CallTracking

Maximize ROI with precise analytics.

Compare CallTrackingMetrics vs Calltouch

Streamline your calls with ...

Compare CallTrackingMetrics vs Callation

Why buyers keep looking beyond CallTrackingMetrics

  • Businesses looking for a platform that unifies call tracking with SMS, email, live chat, and other touchpoints may find CallTrackingMetrics less comprehensive compared to full customer journey analytics platforms.

  • While robust, the pricing structure may be less appealing to startups or small businesses that require only basic call tracking functions without additional automation or integrations.

  • Though the basic interface is intuitive, some of the more powerful features like keyword-level attribution or conversation intelligence may require onboarding or training, which can be a barrier for less tech-savvy teams.

  • For companies increasingly using video-based consultations (e.g., telehealth or high-touch sales), the absence of built-in video call tracking capabilities may require supplemental tools.

  • While reporting is accurate, users looking for more customizable dashboards or advanced analytics visuals may prefer platforms with deeper BI (business intelligence) integrations.

  • Brands with digital-first customer journeys (email/chat-heavy) may prefer solutions that prioritize web analytics and multichannel engagement rather than voice-first tracking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CallTrackingMetrics offers a free plan (Freemium) with core features at no cost. You can upgrade to a paid plan anytime to unlock advanced features and higher limits.

CallTrackingMetrics offers Freemium, Subscription pricing. Plans start from $65//month. View all CallTrackingMetrics pricing plans →

The starting price of CallTrackingMetrics is $65/month when yearly

Yes, CallTrackingMetrics offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including CallTrackingMetrics offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check CallTrackingMetrics's pricing page for exact savings.

Most SaaS products including CallTrackingMetrics allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check CallTrackingMetrics's terms or contact their support team for details.

CallTrackingMetrics offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

CallTrackingMetrics Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSeverna Park, Maryland

Connect with CallTrackingMetrics

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.