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Compare CallTools vs eVoice vs Voiptime vs Nextiva

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eVoice - Call Center Software
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Voiptime - Call Center Software
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Overview

Description

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $6.25 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.1/10

9.0/10

8.8/10

User Ratings

4.9

(45)

3.2

(28)

4.9

(13)
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Software Demo

Demo

Voiptime has not given any software demo yet

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Features

Total Features

10 Features

7 Features

10 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • Not Available
              • $6.25 , Billed Yearly
              • Not Available
              Pricing Plans
              • Not Available
              • eVoice Lite

                • 2 users

                • 350 minutes per month

                • 6 toll-free or local numbers

                Show more +

              • eVoice Unlimited

                • 4 users

                • Unlimited minutes

                • 12 toll-free or local numbers

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              • eVoice Unlimited Plus

                • 6 users

                • Unlimited minutes

                • 18 toll-free or local numbers

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              • Browse all pricing plans
              • Not Available
              Pricing Page

              Pricing information not available

              evoice pricingvoiptime pricing

              Other Details

              Organization Types supported
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              238

              Very Good

              4

              Good

              0

              Poor

              0

              Terible

              1

              Excellent

              28

              Very Good

              2

              Good

              0

              Poor

              0

              Terible

              5

              Excellent

              13

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more

              eVoice presents a valuable solution for businesses seeking a streamlined communication system. Users have praised its mobile app for offering convenience and ease of use, particularly beneficial ...Read more

              Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, ...Read more

              Pros and Cons
              • Efficient automation features save valuable time and enhance productivity.

              • Customization options empower users to tailor the system to their unique needs seamlessly.

              • Stellar customer support team that is ready to assist at every turn.

              • Intuitive and user-friendly interface for effortless navigation.

              • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

              • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

              • Seamless mobile app experience for remote work and client communication.

              • Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.

              • Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.

              • Effective features like auto attendant and call routing for better call management.

              • Outdated recording process for messages, requiring more steps than necessary.

              • Pricing can become costly with unexpected charges and lack of transparency in billing.

              • Enhances call center efficiency by reducing call transfers and providing intelligent call routing.

              • Easy to use and implement, with quick setup time.

              • Two-way CRM integration for real-time access to client information during calls.

              • Facilitates improved communication channels and customer service.

              • The richness of features may be overwhelming for newcomers without proper support.

              • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers

              No Customers information available.

              Forbes

              Forbes

              Inc

              Inc

              PC

              PC

              Toast

              Toast

              MSV

              MSV

              UA.TAO

              UA.TAO

              Media and Screenshots

              Screenshots
              Campaign screenshot

              8 Screenshots

              Reporting

              1 Screenshots

              Predictive dialer

              6 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              4 Videos

              No videos available.

              Alternatives

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              eVoice offers Free Trial, but CallTools does not.

              CallTools is designed for Large Enterprises, Medium Business and Small Business.

              eVoice is designed for Individuals, Large Enterprises, Medium Business and Small Business.

              The starting price of eVoice begins at $6.25/User/Month when Billed Yearly, while pricing details for CallTools are unavailable.

              Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

              Some top alternatives to eVoice includes Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office, Grasshopper, TeleCapture, RingCentral Contact Center, VoxDesk, CallMatrix and MyOperator.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].