NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Callcap vs Mediahawk Comparison

Last updated:

Callcap

4.4(24 reviews)

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from competitors, provide feedback on ou…

Mediahawk

3.4(149 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent Call Recording, Campaign and Skill…

Callcap leads on user satisfaction with a 4.4-star rating across 24 reviews.

SpotSaaS Analysis

CallcapMediahawk

The core difference between Callcap and Mediahawk lies in their pricing structure, with Callcap being priced at $29 while Mediahawk's pricing is not specified. Ideal buyers for Callcap may include small to medium-sized businesses looking for affordable call tracking solutions, while Mediahawk may appeal to organizations seeking a more customizable or comprehensive analytics platform.

- Affordable call tracking solution - Fixed price of $29 - Suitable for small to medium-sized businesses - Focuses on call analytics - User-friendly interface - Quick setup process

- Customizable analytics platform - Pricing details not specified - Potentially suitable for larger organizations - Offers advanced tracking features - Emphasis on marketing attribution - Comprehensive reporting capabilities

Callcap vs Mediahawk — at a glance

FeatureCallcapMediahawk
Rating4.4 / 53.4 / 5
Reviews24149
Starting price$29 /MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSUS

Key differences between Callcap and Mediahawk

  • Pricing: Callcap starts at $29 /Month. Mediahawk pricing is not publicly listed.
  • User satisfaction: Callcap scores higher with a 4.4-star average.
  • Deployment: Callcap supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Mediahawk supports SaaS/Web/Cloud.

Callcap vs Mediahawk — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Callcap - Inbound Call Tracking Software
Talk to an expert
Talk to an expert
Mediahawk - Inbound Call Tracking Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Callcap

Best for

Large Enterprises, Medium Business, Small Business

Mediahawk

Best for

Large Enterprises, Medium Business, Small Business

Callcap typically suits Large Enterprises and Medium Business. Mediahawk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from ... Read More about Callcap

Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent ... Read More about Mediahawk

Entry Level Pricing

  • Starts from $29
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.4

(24)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Callcap and Mediahawk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Callcap pricing
      Mediahawk pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Callcap User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1

      1

      0

      0

      0

      0

      1

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Automated call tracking
      • Feedback on outbound calls

      Common complaints

      • Limited advanced analytics
      • No CRM integration
      • Basic reporting features

      Buyer sentiment

      Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Comprehensive campaign tools
      • Live call reporting
      • Predictive dialing

      Common complaints

      • Can be overwhelming for new users
      • May require training
      • Limited customization options

      Pros and Cons

      • Highly automated for efficiency

      • Easy to use for quick adoption

      • Effective follow-up capabilities

      • May lack depth in analytics

      • Not suitable for complex CRM needs

      • Comprehensive tools for campaign management

      • Real-time analytics for quick decision-making

      • Predictive dialing enhances efficiency

      • Initial learning curve

      • Potentially high setup costs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Travis Perkins

      Travis Perkins

      worldpay

      worldpay

      Miele

      Miele

      Media and Screenshots

      Screenshots

      No screenshots available.

      Mediahawk : Dashboard screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Callcap and Mediahawk in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Callcap or Mediahawk?
      Callcap edges out the other on user ratings (4.4 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Callcap and Mediahawk offer a free trial?
      Neither Callcap nor Mediahawk currently lists a free trial.
      What is the starting price of Callcap vs Mediahawk?
      Callcap starts at $29 /Month. Mediahawk starts at Contact for pricing.
      What are the top alternatives to Callcap?
      Top alternatives to Callcap include Calltracks, CallView 360, calltrak, TeleCapture, Call Tracking Pro.
      What are the top alternatives to Mediahawk?
      Top alternatives to Mediahawk include ResponseTap, Calltracks, CallView 360, Outleads, calltrak.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.