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Compare BoldDesk vs ServiceTree vs ManageEngine

BoldDesk - Help Desk Software
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ServiceTree - New SaaS Software
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Overview

Description

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

ServiceTree is a ground-breaking system that offers an automated dispatch system for ConnectWise tickets. This computerized professional services automation platform can surmount the ... Read More

Entry Level Pricing
  • Starts from $8 , Billed Yearly
  • Starts from $289
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.7/10

Not Available

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Software Demo

Demo

Features

Total Features

15 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $8 , Billed Yearly
          • $289
          Pricing Plans
          • Standard (Agent Based)

            • Email ticketing

            • Knowledge base

            • Ticket auto assignment

            Show more +

          • Growth (Agent Based)

            • Includes features of Starter plan, plus

            • Ticket event and time trigger rules

            • CSAT surveys

            Show more +

          • Enterprise (Agent Based)

            • Includes features of Growth plan, plus

            • Multi-brand help desk

            • Multi-brand knowledge base

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagebolddesk pricingservicetree pricing

          Other Details

          Organization Types supported
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          Customers

          Customers
          IBM

          IBM

          Intel

          Intel

          Siemens

          Siemens

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          BoldDesk offers Free Trial, but ServiceTree does not.

          BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

          ServiceTree is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for BoldDesk Starts at $8/User/Month when Billed Yearly whereas for ServiceTree Starts at $289/Month.

          Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

          Some top alternatives to ServiceTree includes ManageEngine, N-able MSP Manager, CustomerWise, Support.cc by 500apps, ConnectWise Sell, BoldDesk, Qualified, TechExcel ServiceWise, Tikit, Workvivo, Dispatch Science, ApiX-Drive and IFTTT.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].