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NinjaOne (NinjaRMM) - Remote Monitoring and Management Software

NinjaOne (NinjaRMM)

Effortless IT management in a single solution.

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NinjaOne (NinjaRMM) offers custom pricing plan

What is NinjaOne (NinjaRMM)?

NinjaOne (previously known as NinjaRMM) is a powerful, easy-to-use RMM software solution that makes IT management simple. With over 10,000 customers globally and consistently top-rated customer service, it provides a single-window experience by combining all your IT needs. Monitoring, patching, backup, asset management, remote control, service desk, software deployment and documentation - NinjaOne can do it all.Plus, its fast, modern interface offers a pleasant

Pricing

  • NinjaOne (NinjaRMM) offers custom pricing plan

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

NinjaOne (NinjaRMM) software demo

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NinjaOne (NinjaRMM) was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

NinjaOne (NinjaRMM) is best suited for

  • employee count

    Employee count: 1 to 500 employees

  • industries

    Industries: IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)

  • Job titles

    Job Titles: IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators

Benefits of using NinjaOne (NinjaRMM)

  • Streamlined IT Management: With NinjaOne, IT managers can easily oversee their entire infrastructure from a single dashboard, enabling quick access to essential tools and insights without the hassle of juggling multiple platforms.

  • User-Friendly Interface: Designed with simplicity in mind, both administrators and end-users find NinjaOne intuitive to navigate. This means less time spent on training and more focus on addressing critical IT tasks.

  • Automated Solutions: The software offers robust automation capabilities that allow you to schedule updates, patches, and maintenance tasks. This not only reduces manual workload but also ensures that systems remain secure and up-to-date.

Explanation of NinjaOne (NinjaRMM) Key Features

  • Resource Management

    NinjaOne's Resource Management feature provides IT teams with a comprehensive view of all resources within their network. By tracking hardware and software assets, this feature helps identify underutilized resources and optimize allocation. This not only enhances operational efficiency but also reduces costs associated with unnecessary resources, ultimately ensuring that the IT infrastructure aligns with business needs.

  • Alerts

    The Alerts feature of NinjaOne enables real-time notifications for various system events and potential issues. By configuring alerts for critical incidents such as performance dips or security threats, IT administrators can respond swiftly to mitigate risks. This proactive approach minimizes downtime and maintains service quality, which is essential for meeting business objectives and maintaining customer satisfaction.

  • Screen Sharing

    NinjaOne's Screen Sharing feature allows technicians to view and interact with a user's screen in real-time. This capability is invaluable for troubleshooting issues remotely, as it facilitates direct communication and hands-on support without needing physical presence. By resolving problems more efficiently, businesses can improve productivity and reduce the time spent on support calls.

  • Diagnostic Tools

    With Diagnostic Tools, NinjaOne equips IT professionals with the ability to run comprehensive system checks and assessments. These tools help identify hardware failures, software issues, and configuration problems quickly. By diagnosing problems accurately, IT teams can implement timely solutions, reducing the likelihood of larger outages and ensuring smoother operations across the organization.

  • File Transfer

    The File Transfer feature enables secure and efficient transfer of files between devices within the network. This functionality is crucial for IT support teams needing to send updates or patches remotely or for end-users sharing important documents. By streamlining file sharing, organizations can enhance collaboration while maintaining security protocols.

  • Remote Access

    NinjaOne's Remote Access feature allows IT professionals to connect to devices from anywhere at any time. This capability is essential for remote troubleshooting and management of systems without being physically present on-site. By enabling quick access to devices, businesses can minimize downtime and ensure that employees receive timely support, which is particularly important in today’s hybrid work environments.

  • Policy Management

    The Policy Management feature allows organizations to create, implement, and enforce IT policies across their networks. This ensures compliance with industry regulations and internal standards. By centralizing policy management, IT teams can maintain consistency in security practices while simplifying audits and risk assessments, ultimately protecting the organization from potential vulnerabilities.

  • Server Monitoring

    NinjaOne’s Server Monitoring feature continuously tracks server performance metrics such as CPU usage, memory load, and disk space availability. By providing real-time insights into server health, this feature helps preemptively identify issues that could lead to downtime or degraded performance. This proactive monitoring supports reliability in critical applications and services that drive business operations.

  • IP Address Monitoring

    The IP Address Monitoring feature provides visibility into IP address usage across the network. By tracking active IP addresses and identifying conflicts or unauthorized devices, this feature enhances network security and management efficiency. It solves common challenges related to network congestion and unauthorized access attempts, ensuring a more secure operating environment.

  • IT Asset Management

    NinjaOne's IT Asset Management feature enables businesses to track all hardware and software assets throughout their lifecycle. By maintaining an accurate inventory of assets, organizations can optimize usage, plan for upgrades or replacements effectively, and ensure compliance with licensing agreements. This strategic oversight reduces costs associated with asset mismanagement.

  • Mobile App Monitoring

    With Mobile App Monitoring, organizations can track the performance of applications running on mobile devices within their network. This feature helps identify issues such as slow response times or crashes that could hinder user productivity. By addressing mobile application performance proactively, businesses can enhance user experience and maintain operational efficiency.

  • Security Management

    The Security Management feature centralizes security protocols across devices within the organization’s network. It allows for regular updates of antivirus definitions, monitoring of security breaches, and implementation of best practices in cybersecurity. This comprehensive approach helps mitigate risks associated with data breaches and cyber threats, ensuring sensitive information remains protected.

  • Configuration Management

    NinjaOne’s Configuration Management feature enables administrators to manage device configurations systematically across the network. By ensuring that all systems adhere to predefined configurations, this feature helps prevent unauthorized changes that could lead to vulnerabilities or inconsistencies

NinjaOne (NinjaRMM) Pricing

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Free Trial

  • Yes, It's available

NinjaOne (NinjaRMM) Pricing

  • NinjaOne (NinjaRMM) offers custom pricing plan

Pricing Model

  • Free trial

  • Paid Plans (Quotation Based )

Claim a Free Trial

**Essentials Plan**

Ideal for small businesses and IT teams looking to simplify their remote management tasks, the Essentials Plan offers a robust set of features including basic remote monitoring and management (RMM) tools. With streamlined ticketing and patch management capabilities, this plan is perfect for organizations that need reliable support without overwhelming complexity.

**Professional Plan**

Designed for mid-sized businesses and managed service providers (MSPs), the Professional Plan enhances your RMM experience with advanced automation features, comprehensive reporting, and enhanced security options. This plan stands out by offering customizable dashboards and integrations with popular business tools, making it a great choice for those looking to scale their operations efficiently.

**Enterprise Plan**

Tailored for large organizations or enterprises with complex IT infrastructures, the Enterprise Plan provides full-scale RMM capabilities, including custom scripting, multi-tenant support, and dedicated account management. This plan differentiates itself by offering extensive customization options and priority support, ensuring that your unique business needs are met with precision.

**Add-On Services**

For businesses of all sizes looking to enhance their NinjaOne experience, various add-on services are available such as advanced security features, backup solutions, and additional storage options. These add-ons allow you to tailor your NinjaOne experience to fit your specific requirements without committing to a higher-tier plan.

Each plan is designed to empower IT professionals with the tools they need to manage their environments effectively while ensuring flexibility as their needs evolve.

Screenshots of the NinjaOne (NinjaRMM) Pricing Page

Disclaimer: Pricing information for NinjaOne (NinjaRMM) is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to NinjaOne (NinjaRMM)?

  • Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.

  • Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.

  • Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.

  • The need for enhanced customer support or training resources can lead users to consider other platforms that offer more robust onboarding assistance and responsive service teams.

  • Companies experiencing scalability issues with NinjaOne may look for alternatives that better accommodate their growing IT infrastructure and provide seamless management across larger environments.

NinjaOne (NinjaRMM) Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Expert's Review

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne (NinjaRMM) pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

User Review

M

Martin “Smart Mart” Denyer

11/20/24

3 out of 5

Sales Team were very eager and happy…

Sales Team were very eager and happy for me to join, and speaking with technical staff has always been pleasant and helpful, however It is a real ...

Read more

JM

Jeremy M

02/20/24

5 out of 5

"The Best Remote Tools I have Ever Used"

What do you like best about NinjaOne (formerly NinjaRMM)? The integrations and community that come together to streamline work are a lifesaver. ...

Read more

AL

Adam L

02/16/24

5 out of 5

"Transforming, Time Saving, & Thorough!"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to Deploy and implement from startup, and gives super detailed information. It saves us ...

Read more

AU

Anonymous User

02/16/24

4.5 out of 5

"So far the software does what it states it can do, so gooood!"

What do you like best about NinjaOne (formerly NinjaRMM)? The interface, the ease of use and the many features included, Support has also been ...

Read more

NinjaOne (NinjaRMM) Customers

SiriusXM-logo

SiriusXM

Nissan-logo

Nissan

Time-logo

Time

Nvidia-logo

Nvidia

Aclu-logo

Aclu

Mizuno-logo

Mizuno

PGA Tour-logo

PGA Tour

Pabst-logo

Pabst

USA Swimming-logo

USA Swimming

A24-logo

A24

theTradeDesk-logo

theTradeDesk

NinjaOne (NinjaRMM) Support

Contact

Austin, Texas

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

301 Congress Ave 4th floor, Austin, TX 78701

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

NinjaOne (NinjaRMM) is a Remote Monitoring and Management Software. NinjaOne (NinjaRMM) offers Resource Management, Alerts, Screen Sharing, Diagnostic Tools, File Transfer and many more functionalities.

Some top alternatives to NinjaOne (NinjaRMM) includes Atera, SuperOps RMM, ManageEngine, SolarWinds RMM and ITarian RMM.

Yes, NinjaOne (NinjaRMM) provides API.

Yes, NinjaOne (NinjaRMM) provides a mobile app.

NinjaOne (NinjaRMM) is located in 301 Congress Ave 4th floor, Austin, TX 78701

NinjaOne (NinjaRMM) offers Free Trial, Quotation Based pricing models

Yes, NinjaOne (NinjaRMM) can integrate with TeamViewer, ConnectWise Control, Splashtop Remote Support, Accelo and many more.You can find more integration for NinjaOne (NinjaRMM) here

The starting price is not disclosed by NinjaOne (NinjaRMM). You can visit NinjaOne (NinjaRMM) pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.