Datto RMM Review: Is It The Right Remote Monitoring and Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2
HIPAADatto RMM offers custom pricing plan
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Datto RMM?
Datto RMM offers MSPs advanced cloud technology and 100% cloud protection to easily remote secure, manage, monitor and support endpoints and boost the efficiency of service delivery. This cutting-edge RMM solution simplifies operations while reducing the costs of providing IT services and elevating business growth. With robust features that enable scalability, affordability and usability, Datto RMM offers real-time risk reduction and management of crypt ransomware. It provides valuable reports and insights to improve security and
Pricing
Datto RMM offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:Global
Datto RMM Software Demo
Datto RMM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Datto RMM
- Use cases
- Managed Service Providers (MSPs), IT service delivery teams, Endpoint security management
- Team types
- IT administrators, Remote support technicians
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Datto RMM
Highly scalable and easy to deploy, enhancing MSP capabilities
Customizable interface and efficient remote management tools
Strong integration with other Datto products and API access
Is Datto RMM right for you?
Best for MSPs needing scalable, cloud-based remote endpoint management.
Choose Datto RMM if
- You are a Managed Service Provider seeking easy deployment and scalability.
- You want seamless integration with Datto products and API access.
- You need customizable remote management tools for efficient IT service delivery.
Consider alternatives if
- Your organization lacks dedicated IT staff or MSP partnerships.
- You require extensive third-party app integrations beyond Datto’s limited marketplace.
What buyers should know before shortlisting Datto RMM
Datto RMM has garnered positive reviews over the past 12 months, showcasing its strengths as a reliable and efficient remote management tool. Users appreciate its ease of deployment, scalability, and the array of MSP capabilities it offers.
The ability to customize the interface, manage multiple endpoints effortlessly, and integrate with other Datto products are highlighted as key advantages. Additionally, the seamless web remote feature, intuitive UI design, and seamless integration with various services make Datto RMM a valuable asset for businesses.
Users praise its automation capabilities, alerting system, and effective client support. While some users mention minor issues with certain features, overall, the consensus leans heavily towards the product's effectiveness in simplifying network management tasks and enhancing productivity.
In summary, Datto RMM stands out as a comprehensive and user-friendly solution that streamlines device management, offers easy access to tools, and facilitates efficient monitoring and maintenance processes for businesses.
Datto RMM pros and cons
- Datto RMM pros
Highly scalable and easy to deploy, enhancing MSP capabilities
Customizable interface and efficient remote management tools
Strong integration with other Datto products and API access
- Datto RMM cons
Feature richness and customization can be overwhelming for new users without support
Limited selection of additional apps and connectors in the marketplace
Ready to try it?
Get started with Datto RMM
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Datto RMM side-by-side with top Remote Monitoring and Management Software alternatives.
What is the pricing of Datto RMM?
Datto RMM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Datto RMM reviews and ratings
Buyer sentiment
Users generally view Datto RMM as a scalable, reliable, and efficient remote management tool with strong MSP capabilities, though some find its feature set complex initially.
What buyers like
- Ease of deployment
- Scalability
- Automation capabilities
Common complaints
- Steep learning curve for new users
- Limited marketplace integrations
What users are saying
AU
Anonymous User
06/13/24
"Great Experience and Usability"
What do you like best about Datto RMM? It is easy to deploy, highly scalable, and has enhanced MSP capabilities. What do you dislike about Datto RMM?
TL
Tiago L
06/03/24
"Good tool that makes managing a customer's network easier"
What do you like best about Datto RMM? It's possible to customize the interface to show what's more important to the admin. And the remote management ...
Read more
AU
Anonymous User
06/02/24
"One, No One and One Hundred Thousand"
What do you like best about Datto RMM? I can manage alone 400 endpoints (Client, Server...) - only your fantasy can stop you What do you dislike about ...
Read more
JS
Joe S
12/28/23
"Device Management under One Roof"
What do you like best about Datto RMM? Datto has a ton of built in tools for managing end points. I am able to schedule jobs for device or even sites, ...
Read more
SA
Stuart A
11/28/23
"Datto RMM"
What do you like best about Datto RMM? Ease of integration with other Datto products What do you dislike about Datto RMM?
AU
Anonymous User
11/10/23
"Datto RMM makes us more efficient"
What do you like best about Datto RMM? The integration with other services makes Datto RMM useful for us. Also, the API access to the data is super ...
Read more
Datto RMM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Datto RMM.
Certifications
Security features
Developer & data
Alternatives to Datto RMM
Great Value
Streamline and simplify network ...
Datto RMM Support Options
Frequently Asked Questions About Datto RMM
Common questions buyers ask before choosing Datto RMM.
Datto RMM is a strong fit if: You are a Managed Service Provider seeking easy deployment and scalability.; You want seamless integration with Datto products and API access.. Consider alternatives if: Your organization lacks dedicated IT staff or MSP partnerships.; You require extensive third-party app integrations beyond Datto’s limited marketplace..
Buyers commonly note the following limitations of Datto RMM: Feature richness and customization can be overwhelming for new users without support; Limited selection of additional apps and connectors in the marketplace; Pricing is quotation-based and not publicly transparent.
Some top alternatives to Datto RMM includes ManageEngine RMM Central, Remotedesk, SolarWinds RMM, Naverisk RMM & PSA and ITarian RMM.
Datto RMM offers Quotation Based pricing model
The starting price is not disclosed by Datto RMM. You can visit Datto RMM pricing page to get the latest pricing.
Ready to try it?
Get started with Datto RMM
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].