BigRadar vs 13chats vs ZoomInfo Chat Comparison
BigRadar
Starting at $39 /Month
- Free Trial
- Individuals
- Large Enterprises
BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no mes…
13chats
Starting at $13 /Month
- Large Enterprises
- Medium Business
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
BigRadar leads on user satisfaction with a 4.6-star rating across 3 reviews.
BigRadar vs 13chats vs ZoomInfo Chat — at a glance
| Feature | BigRadar | 13chats | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 | — |
| Reviews | 3 | 4 | — |
| Starting price | $39 /Month | $13 /Month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | Global | US |
Key differences between BigRadar and 13chats
- Pricing: BigRadar starts at $39 /Month, while 13chats starts at $13 /Month.
- Free trial: BigRadar offers a free trial; 13chats does not.
- Target audience: BigRadar is built for Individuals and Large Enterprises, while 13chats targets Large Enterprises and Medium Business.
- User satisfaction: BigRadar scores higher with a 4.6-star average.
- Deployment: BigRadar supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare BigRadar vs 13chats vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Individuals, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
BigRadar typically suits Individuals and Large Enterprises. 13chats tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging ... Read More about BigRadar | 13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.0/10 | 8.4/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo | BigRadar has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do BigRadar, 13chats and ZoomInfo Chat Compare on Features?
Total Features | 5 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BigRadar, 13chats and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
BigRadar vs 13chats User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers | No Customers information available. | ![]() Marble ![]() Puramida ![]() Volt | No Customers information available. |
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Media and Screenshots
Screenshots | ![]() 2 Screenshots | No screenshots available. |
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Videos | No videos available. | ![]() 2 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BigRadar or 13chats?
- BigRadar edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BigRadar and 13chats offer a free trial?
- BigRadar offers a free trial. 13chats does not.
- What is the starting price of BigRadar vs 13chats?
- BigRadar starts at $39 /Month. 13chats starts at $13 /Month.
- What are the top alternatives to BigRadar?
- Top alternatives to BigRadar include ZoomInfo Chat, LiveChat, ProProfs Chat, Crisp, LiveEngage.
- What are the top alternatives to 13chats?
- Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.










