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Bigin by Zoho CRM vs Service Provider Pro Comparison

Last updated:

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Service Provider Pro

4.8(4 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It combines a white-labeled client portal…

Service Provider Pro leads on user satisfaction with a 4.8-star rating across 4 reviews.

Bigin by Zoho CRM vs Service Provider Pro — at a glance

FeatureBigin by Zoho CRMService Provider Pro
Rating4.6 / 54.8 / 5
Reviews2944
Starting price$7 /User/Month$49 /Month
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and Service Provider Pro

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Service Provider Pro starts at $49 /Month.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Service Provider Pro targets Large Enterprises and Medium Business.
  • User satisfaction: Service Provider Pro scores higher with a 4.8-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Service Provider Pro supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs Service Provider Pro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Service Provider Pro

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Service Provider Pro tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It ... Read More about Service Provider Pro

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $49 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

4.8

(4)
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Bigin by Zoho CRM and Service Provider Pro Compare on Features?

Total Features

10 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Service Provider Pro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • $49 , Billed Yearly

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Starter

        • No transaction fees

        • 2 team accounts

      • Basic

        • No transaction fees

        • 5 team accounts

        • Use with your own domain

        Show more +

      • Pro

        • No transaction fees

        • 10 team accounts included

        • Use with your own domain

        Show more +

      Pricing Page

      Bigin by Zoho CRM pricing
      Service Provider Pro pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      5

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

      What buyers like

      • Client management features
      • White-labeled client portal
      • Role-based permissions

      Common complaints

      • Limited to agency use
      • Complex for new users
      • Pricing not transparent

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Offers a comprehensive client management solution.

      • White-labeled portal enhances client experience.

      • Role-based permissions improve team collaboration.

      • Limited to agency use cases.

      • Complexity may deter new users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      GMB Gorilla

      GMB Gorilla

      Preframe

      Preframe

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Affiliates page

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Bigin by Zoho CRM and Service Provider Pro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Service Provider Pro?
      Service Provider Pro edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Service Provider Pro offer a free trial?
      Yes, both Bigin by Zoho CRM and Service Provider Pro offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Service Provider Pro?
      Bigin by Zoho CRM starts at $7 /User/Month. Service Provider Pro starts at $49 /Month.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Service Provider Pro?
      Top alternatives to Service Provider Pro include Bigin by Zoho CRM, C2CRM, Claritysoft, SalesCRM, Client Book CRM.

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