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Bigin by Zoho CRM vs Riva CRM Integration Comparison

Last updated:

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Riva CRM Integration

4.4(20 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Riva CRM Integration offers an enterprise-level integrative platform for corporate CRM, inbox, and calendar synchronization. From cloud integration to case support for Exchange, Office 365, and Notes, Riva Cloud offers a…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 243 reviews.

Bigin by Zoho CRM vs Riva CRM Integration — at a glance

FeatureBigin by Zoho CRMRiva CRM Integration
Rating4.6 / 54.4 / 5
Reviews24320
Starting price$7 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Bigin by Zoho CRM and Riva CRM Integration

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Riva CRM Integration pricing is not publicly listed.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Riva CRM Integration targets Large Enterprises and Medium Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.6-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Riva CRM Integration supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs Riva CRM Integration — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Riva CRM Integration

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Riva CRM Integration tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Riva CRM Integration offers an enterprise-level integrative platform for corporate CRM, inbox, and calendar synchronization. From cloud integration to case support for Exchange, Office 365, ... Read More about Riva CRM Integration

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.0/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

4.43

(20)
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Software Demo

Demo

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How do Bigin by Zoho CRM and Riva CRM Integration Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Riva CRM Integration on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      16

      14

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Buyer sentiment is positive across 30 reviews, with strong overall satisfaction.

      What buyers like

      • Syncs email and calendar data between CRMs and Outlook, Google, Office 365, and Exchange — including on-premise environments — reliably.
      • Supports token-based, basic, modern, and certificate-based authentication to address security requirements.
      • Runs bidirectional sync across all records including custom objects, without requiring manual intervention.

      Common complaints

      • Complex customization scenarios can make initial setup challenging, especially for less technical users without dedicated support.
      • Some installation scenarios involving specific business use cases require support assistance to resolve.
      • Troubleshooting documentation for uncommon issues is limited, slowing self-resolution.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Strong integration capabilities with multiple platforms.

      • Enhances CRM adoption across organizations.

      • Robust support for enterprise-level needs.

      • Setup can be complex and time-consuming.

      • May require ongoing IT support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or Riva CRM Integration? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Business and Human Rights Resource Centre

      Business and Human Rights Resource Centre

      KLAFS

      KLAFS

      The University of Groningen

      The University of Groningen

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Three tips

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Bigin by Zoho CRM and Riva CRM Integration in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Riva CRM Integration?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Riva CRM Integration offer a free trial?
      Yes, both Bigin by Zoho CRM and Riva CRM Integration offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Riva CRM Integration?
      Bigin by Zoho CRM starts at $7 /User/Month. Riva CRM Integration starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud), Funnel CRM.
      What are the top alternatives to Riva CRM Integration?
      Top alternatives to Riva CRM Integration include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).