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Bigin by Zoho CRM vs Riva CRM Integration Comparison

Last updated:

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Riva CRM Integration

4.2(164 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Riva CRM Integration offers an enterprise-level integrative platform for corporate CRM, inbox, and calendar synchronization. From cloud integration to case support for Exchange, Office 365, and Notes, Riva Cloud offers a…

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Bigin by Zoho CRM vs Riva CRM Integration — at a glance

FeatureBigin by Zoho CRMRiva CRM Integration
Rating4.3 / 54.2 / 5
Reviews119164
Starting price$7 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Bigin by Zoho CRM and Riva CRM Integration

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Riva CRM Integration pricing is not publicly listed.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Riva CRM Integration targets Large Enterprises and Medium Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Riva CRM Integration supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs Riva CRM Integration — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Riva CRM Integration

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Riva CRM Integration tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Riva CRM Integration offers an enterprise-level integrative platform for corporate CRM, inbox, and calendar synchronization. From cloud integration to case support for Exchange, Office 365, ... Read More about Riva CRM Integration

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.0/10

7.8/10

User Ratings

Based on verified Spotsaas reviews
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Software Demo

Demo

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How do Bigin by Zoho CRM and Riva CRM Integration Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Riva CRM Integration on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      16

      14

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Buyer sentiment

      Buyer sentiment is positive across 30 reviews, with strong overall satisfaction.

      What buyers like

      • Seamless and reliable email and calendar synchronization between CRMs and tools like Outlook, Google, Office 365, and Exchange servers, including on-premise environments.
      • Robust data security features, addressing major security concerns and providing flexible authentication methods (e.g., token-based, basic, modern, certificate-based).
      • Transparent and fully bidirectional integration, ensuring all records, including custom objects, are accurately synced without manual intervention.

      Common complaints

      • Initial setup, although simple for basic configurations, can become challenging for complex customizations or less technical users without dedicated support.
      • Occasional confusion during installation, especially involving specific business use cases, requiring reliance on customer support.
      • Limited advanced troubleshooting documentation, which can slow self-resolution of uncommon issues.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Strong integration capabilities with multiple platforms.

      • Enhances CRM adoption across organizations.

      • Robust support for enterprise-level needs.

      • Setup can be complex and time-consuming.

      • May require ongoing IT support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Business and Human Rights Resource Centre

      Business and Human Rights Resource Centre

      KLAFS

      KLAFS

      The University of Groningen

      The University of Groningen

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Three tips

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Bigin by Zoho CRM and Riva CRM Integration in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Riva CRM Integration?
      Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Riva CRM Integration offer a free trial?
      Yes, both Bigin by Zoho CRM and Riva CRM Integration offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Riva CRM Integration?
      Bigin by Zoho CRM starts at $7 /User/Month. Riva CRM Integration starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Riva CRM Integration?
      Top alternatives to Riva CRM Integration include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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