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Bigin by Zoho CRM vs OroCRM Comparison

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Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

OroCRM

4.6(21 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer support departments, it offers a…

OroCRM leads on user satisfaction with a 4.6-star rating across 21 reviews.

Bigin by Zoho CRM vs OroCRM — at a glance

FeatureBigin by Zoho CRMOroCRM
Rating4.3 / 54.6 / 5
Reviews11921
Starting price$7 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Bigin by Zoho CRM and OroCRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. OroCRM pricing is not publicly listed.
  • Free trial: Bigin by Zoho CRM offers a free trial; OroCRM does not.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while OroCRM targets Large Enterprises and Medium Business.
  • User satisfaction: OroCRM scores higher with a 4.6-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OroCRM supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs OroCRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

OroCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. OroCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer ... Read More about OroCRM

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.6

(21)

Best Company Size

50–500 Employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

OroCRM

  • Comprehensive Customer Visibility: OroCRM provides a 360-degree view of the customer lifecycle, enabling sales, marketing, and support teams to work from a single, unified profile for better decision-making.
  • Tailored for Complex Sales Cycles: It is ideal for businesses with layered sales processes, offering detailed lead and opportunity tracking, segmentation, and pipeline analytics that support long-cycle B2B transactions.
  • Highly Customizable Platform: As an open-source solution, OroCRM offers extensive customization capabilities, allowing organizations to adapt workflows, data structures, and modules to fit unique operational needs.
Best fit

Best fit

OroCRM

  • 50–500 Employees
  • Wholesale, Manufacturing, eCommerce, Automotive, Logistics, Distribution, Financial Services
  • Sales Managers, Marketing Directors, CRM Administrators, Business Analysts, Customer Support Managers, Operations Managers
Watchouts

Reasons buyers look elsewhere

OroCRM

  • OroCRM does not offer as many pre-built integrations with major platforms like Salesforce, HubSpot, or Google Workspace, which can be a disadvantage for companies seeking quick and seamless connectivity with their existing tech stack..
  • Due to its open-source nature and flexible customization options, OroCRM can be more complex to set up and configure compared to plug-and-play CRM alternatives with guided onboarding experiences.
  • Some users report that OroCRM's interface feels less modern or user-friendly compared to more mainstream CRMs, potentially impacting adoption among non-technical users or smaller teams.

Software Demo

Demo

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How do Bigin by Zoho CRM and OroCRM Compare on Features?

Total Features

10 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and OroCRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing
      OroCRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      4.6

      (based on 21 reviews)

      Rating Distribution

      204

      66

      7

      1

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Buyer sentiment

      Buyer sentiment is very strong across 21 reviews, with consistently positive feedback.

      What buyers like

      • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.
      • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.
      • OroCRM combines the best open-source solutions, providing flexibility and customization options.

      Common complaints

      • With its rich feature set, there is a bit of a learning curve for new users.
      • The initial setup can be more complex compared to simpler CRM solutions.
      • While it offers customization, making changes often requires technical knowledge.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.

      • The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.

      • OroCRM combines the best open-source solutions, providing flexibility and customization options.

      • With its rich feature set, there is a bit of a learning curve for new users.

      • The initial setup can be more complex compared to simpler CRM solutions.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      GVL

      GVL

      MTH Retail Group

      MTH Retail Group

      Hoyes Michalos

      Hoyes Michalos

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      OroCRM - Organization Management

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Bigin by Zoho CRM and OroCRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or OroCRM?
      OroCRM edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and OroCRM offer a free trial?
      Bigin by Zoho CRM offers a free trial. OroCRM does not.
      What is the starting price of Bigin by Zoho CRM vs OroCRM?
      Bigin by Zoho CRM starts at $7 /User/Month. OroCRM starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to OroCRM?
      Top alternatives to OroCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

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