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Bigin by Zoho CRM vs Follow Up Boss Comparison

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Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Follow Up Boss

4.4(66 reviews)

Starting at $57 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

Follow Up Boss allows you to create follow-up rules for leads, tracks multiple sales opportunities and deals simultaneously. It has a built in contact management system that helps the user maintain proper records and m…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 243 reviews.

Bigin by Zoho CRM vs Follow Up Boss — at a glance

FeatureBigin by Zoho CRMFollow Up Boss
Rating4.6 / 54.4 / 5
Reviews24366
Starting price$7 /User/Month$57 /User/Month
Free trial Yes Yes
Free version No No
Best forSmall BusinessMedium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and Follow Up Boss

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Follow Up Boss starts at $57 /User/Month.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Follow Up Boss targets Medium Business and Small Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.6-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Follow Up Boss supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Bigin by Zoho CRM vs Follow Up Boss — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Follow Up Boss

Best for

Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Follow Up Boss tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Follow Up Boss allows you to create follow-up rules for leads, tracks multiple sales opportunities and deals simultaneously. It has a built in contact management system that helps the ... Read More about Follow Up Boss

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $57 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.42

(66)
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Software Demo

Demo

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How do Bigin by Zoho CRM and Follow Up Boss Compare on Features?

Total Features

10 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and Follow Up Boss on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • $57 , Billed Yearly

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Grow

        • Unlimited leads & contacts

        • Automatic lead follow up

        • Drip & batch emailing

        Show more +

      • Pro

        • Includes features of Grow plan, plus

        • Phone number & Dialer for all users

        • Call reporting & recording

        Show more +

      • Platform

        • Includes features of Pro plan, plus

        • Teams within teams

        • White-glove onboarding & CRM migration

        Show more +

      Pricing Page

      Bigin by Zoho CRM pricing
      Follow Up Boss pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      80

      7

      2

      2

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Buyer sentiment is positive across 96 reviews, with strong overall satisfaction.

      What buyers like

      • Automation and customizations reduce repetitive tasks for agents.
      • Interface is accessible even for users with limited technical skills.
      • Lead tracking and management features include smart lists and task automation.

      Common complaints

      • Steep learning curve for new users, particularly when exploring more advanced features and customizations.
      • Missing features like automated social media post scheduling, video email support, and transaction management.
      • Challenges in the import process; some users reported issues with onboarding and unclear documentation.

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Effective lead follow-up capabilities

      • Easy to use and access

      • Strong contact management features

      • Limited advanced features for larger teams

      • Basic interface may not appeal to all users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or Follow Up Boss? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Robert Slack

      Robert Slack

      DLP Reality

      DLP Reality

      The Agency Texas

      The Agency Texas

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      People

      9 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Bigin by Zoho CRM and Follow Up Boss in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Follow Up Boss?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Follow Up Boss offer a free trial?
      Yes, both Bigin by Zoho CRM and Follow Up Boss offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Follow Up Boss?
      Bigin by Zoho CRM starts at $7 /User/Month. Follow Up Boss starts at $57 /User/Month.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud), Funnel CRM.
      What are the top alternatives to Follow Up Boss?
      Top alternatives to Follow Up Boss include Bigin by Zoho CRM, HubSpot CRM, Indydesk Sales, noCRM.io, GoCRM.