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Bigin by Zoho CRM vs ContactBook Comparison

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Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

ContactBook

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

It's the fast way to manage your contacts, collect customer info, build mailing lists or create customer records for your business. Easily search contacts and add important information such as addresses, phone numbers an…

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Bigin by Zoho CRM vs ContactBook — at a glance

FeatureBigin by Zoho CRMContactBook
Rating4.3 / 5
Reviews119
Starting price$7 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and ContactBook

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. ContactBook pricing is not publicly listed.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while ContactBook targets Large Enterprises and Medium Business.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ContactBook supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs ContactBook — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

ContactBook

Best for small to medium businesses needing fast, simple contact management.

Choose if
  • You want quick and easy contact info collection with minimal setup.
  • You need to email contacts and print address lists or labels on demand.
  • Your team requires a streamlined tool without complex CRM features.
Consider alternatives if
  • You require advanced CRM capabilities like sales pipeline or deal tracking.
  • Your organization depends on deep integration with other enterprise software.

Bigin by Zoho CRM typically suits Small Business. ContactBook tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

It's the fast way to manage your contacts, collect customer info, build mailing lists or create customer records for your business. Easily search contacts and add important information such ... Read More about ContactBook

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

7.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help

Software Demo

Demo

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How do Bigin by Zoho CRM and ContactBook Compare on Features?

Total Features

10 Features

3 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and ContactBook on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing
      ContactBook pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      204

      66

      7

      1

      1

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Buyer sentiment

      No user reviews or ratings available to determine sentiment.

      What buyers like

      • Fast contact management
      • Customer info collection
      • Mailing list building

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • Not suitable for large teams

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Fast and easy contact management

      • Ability to add detailed contact information including pictures

      • Convenient options to email contacts and print address lists or labels

      • Lack of advanced CRM or sales pipeline features

      • No publicly available pricing information

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      No Customers information available.

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Bigin by Zoho CRM and ContactBook in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or ContactBook?
      Bigin by Zoho CRM edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and ContactBook offer a free trial?
      Yes, both Bigin by Zoho CRM and ContactBook offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs ContactBook?
      Bigin by Zoho CRM starts at $7 /User/Month. ContactBook starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to ContactBook?
      Top alternatives to ContactBook include Bigin by Zoho CRM, Salesforce, CloudCC CRM, OnContact CRM, Easy Simple CRM.

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