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Avoma vs ContactEngine Comparison

Last updated:

Avoma

4.8(370 reviews)

Starting at $70 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection handling and feature-ask servi…

ContactEngine

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations and creating an unbeatable exper…

Avoma leads on user satisfaction with a 4.8-star rating across 370 reviews.

Avoma vs ContactEngine — at a glance

FeatureAvomaContactEngine
Rating4.8 / 5
Reviews370
Starting price$70 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversation Intelligence SoftwareConversation Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobal

Key differences between Avoma and ContactEngine

  • Pricing: Avoma starts at $70 /User/Month. ContactEngine pricing is not publicly listed.
  • Free trial: Avoma offers a free trial; ContactEngine does not.
  • Deployment: Avoma supports SaaS/Web/Cloud; ContactEngine supports SaaS/Web/Cloud.

Avoma vs ContactEngine — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Avoma - Conversation Intelligence Software
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ContactEngine - Conversation Intelligence Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Avoma

Best for sales and customer success teams needing AI-driven meeting insights.

Choose if
  • You want AI-powered transcription with actionable insights like objections and pain points.
  • Your team benefits from searchable meeting recordings and easy access to top rep talk tracks.
  • You need streamlined notes focused on business outcomes, next steps, and competitor trends.
Consider alternatives if
  • Your company rarely holds customer or internal meetings requiring detailed analysis.
  • You only need simple note-taking without AI-generated insights or analytics.

ContactEngine

Best for

Large Enterprises, Medium Business, Small Business

Avoma typically suits Large Enterprises and Medium Business. ContactEngine tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection ... Read More about Avoma

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More about ContactEngine

Entry Level Pricing

  • Starts from $70 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Avoma has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Avoma and ContactEngine Compare on Features?

Total Features

0 Features

10 Features

Unique Features

No features

No unique features

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Get Quote

Compare Avoma and ContactEngine on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $70 , Billed Yearly
      • Not Available

      Pricing Plans

      • Premium

        • Everything in Plus

        • SMB CRMs & Dialer Integration

        • Conversation Intelligence

        Show more +

      • Business

        • Everything in Premium

        • Salesforce CRM Integration

        • Revenue Intelligence & Coaching

        Show more +

      • Enterprise

        • Everything in Business

        • Implementation Success

        • Custom Data Retention

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Avoma pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Avoma User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      837

      241

      10

      4

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Avoma for its AI-driven meeting insights and note-taking capabilities, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • AI-powered transcription and notes
      • Insightful meeting analytics
      • Improved meeting productivity

      Common complaints

      • Pricing opacity
      • Initial learning curve

      What buyers like

      • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.
      • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.
      • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

      Common complaints

      • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.
      • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

      Pros and Cons

      • AI-powered meeting transcription and note generation

      • Ability to extract actionable insights like objections and pain points

      • Easy access to talk tracks and searchable meeting recordings

      • Pricing details are not publicly available, requiring sales contact

      • May have a learning curve for teams new to AI meeting assistants

      • Proactive customer engagement enhances satisfaction.

      • AI capabilities streamline support processes.

      • Multi-channel access improves user experience.

      • Integration with existing systems may be challenging.

      • Initial setup could be time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Avoma AI Notes Transcript

      1 Screenshots

      ContactEngine

      2 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Avoma and ContactEngine in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Avoma or ContactEngine?
      Avoma edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Avoma and ContactEngine offer a free trial?
      Avoma offers a free trial. ContactEngine does not.
      What is the starting price of Avoma vs ContactEngine?
      Avoma starts at $70 /User/Month. ContactEngine starts at Contact for pricing.
      What are the top alternatives to Avoma?
      Top alternatives to Avoma include Fireflies.ai, AIRA, Konverse AI, Goodmeetings.ai, q&ai Technologies.
      What are the top alternatives to ContactEngine?
      Top alternatives to ContactEngine include GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot.

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