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1upHealth vs Amwell Comparison

Last updated:

1upHealth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.

SpotSaaS Analysis

1upHealthAmwell

The core difference between 1upHealth and Amwell lies in 1upHealth's focus on deep EMR and PMS integration for telemedicine, while Amwell emphasizes integrated telemedicine tools with patient monitoring features. 1upHealth is ideal for large healthcare providers seeking robust EMR integration, whereas Amwell is suited for organizations that prioritize comprehensive telemedicine functionalities.

- Best for large healthcare providers - Focuses on deep EMR and PMS integration - Ensures HIPAA compliance - Ideal for medium to large practices - Targets practice administrators - Price not listed

- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features - Designed for licensed U.S. physicians - Price not listed

1upHealth vs Amwell — at a glance

Feature1upHealthAmwell
Rating3.3 / 5
Reviews2,124
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineBusiness Hours
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between 1upHealth and Amwell

  • Target audience: 1upHealth is built for Large Enterprises and Medium Business, while Amwell targets Individuals and Large Enterprises.
  • Deployment: 1upHealth supports SaaS/Web/Cloud; Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

1upHealth vs Amwell — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

1upHealth
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Amwell
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

1upHealth

Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Choose if
  • You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
  • Your organization is a medium to large healthcare provider or practice administrator.
  • You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
Consider alternatives if
  • You are a small practice without existing EMR/PMS integration needs.
  • You need transparent, out-of-the-box pricing and a simple setup process.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration. Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools.

Description

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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How do 1upHealth and Amwell Compare on Features?

Total Features

11 Features

9 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare 1upHealth and Amwell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      1upHealth pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      1upHealth User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      3.3

      (based on 2124 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user reviews or ratings available to determine sentiment.

      What buyers like

      • HIPAA-compliant
      • Direct EMR integration
      • Comprehensive application suite

      Common complaints

      • May require technical setup
      • Potential learning curve
      • Limited customization options

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

      What buyers like

      • Ease of use
      • Physician interaction quality
      • Prescription management

      Common complaints

      • Pricing transparency
      • Feature limitations

      Pros and Cons

      • Secure, HIPAA-compliant platform

      • Direct integration with EMR and PMS systems

      • Comprehensive suite of telemedicine applications

      • Pricing is quotation-based and not publicly available

      • No available user ratings or reviews to assess user satisfaction

      • Intuitive interface comparable to face-to-face visits

      • Integration of computerized and manual diagnosis by licensed U.S. physicians

      • Features like electronic prescriptions with refill reminders

      • Pricing is quotation based and not publicly available

      • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

      Media and Screenshots

      Screenshots

      1upHealth screenshot

      1 Screenshots

      No screenshots available.

      Top Alternatives to 1upHealth and Amwell in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 1upHealth or Amwell?
      Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 1upHealth and Amwell offer a free trial?
      Neither 1upHealth nor Amwell currently lists a free trial.
      What is the starting price of 1upHealth vs Amwell?
      1upHealth starts at Contact for pricing. Amwell starts at Contact for pricing.
      What are the top alternatives to 1upHealth?
      Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.
      What are the top alternatives to Amwell?
      Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.

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