AlertOps vs Keep Comparison
AlertOps
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing syst…
Keep
Starting at $199.00 per month
- Large Enterprises
- Small Business
Introducing Keep - your ultimate solution for efficient end-to-end processes. Say goodbye to complex alert management and manual workflows with Keep, the cutting-edge open-source platform that revolutionizes operations.…
AlertOps leads on user satisfaction with a 4.8-star rating across 93 reviews.
AlertOps vs Keep — at a glance
| Feature | AlertOps | Keep |
|---|---|---|
| Rating | 4.8 / 5 | — |
| Reviews | 93 | — |
| Starting price | $5 /User/Month | $199.00 per month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Browser Based (Cloud) |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | US | US |
Key differences between AlertOps and Keep
- Pricing: AlertOps starts at $5 /User/Month, while Keep starts at $199.00 per month.
- Free trial: AlertOps offers a free trial; Keep does not.
- Deployment: AlertOps supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Keep supports Browser Based (Cloud).
AlertOps vs Keep — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for customizable, real-time incident management with strong alerting integrations.
- You need efficient on-call management reducing operational burdens for IT or security teams.
- Your team requires highly customizable alerts and over 100 integrations including ticketing and social media.
- You value responsive customer support and flexible, configurable workflows for incident response.
- Your organization lacks dedicated incident response teams or on-call engineers.
- You require a large third-party app marketplace or extensive connector options beyond AlertOps’ offerings.
Large Enterprises, Small Business, Medium Business
AlertOps typically suits Large Enterprises and Medium Business. Keep tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More about AlertOps | Introducing Keep - your ultimate solution for efficient end-to-end processes. Say goodbye to complex alert management and manual workflows with Keep, the cutting-edge open-source platform ... Read More about Keep |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.1/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Keep has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do AlertOps and Keep Compare on Features?
Total Features | 10 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare AlertOps and Keep on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
AlertOps User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users consistently praise AlertOps for its efficiency, customization, and excellent support, though some note initial setup challenges and limited third-party integrations. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
| No pros or cons available for this product |
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  NHS  Intel  Deloitte | No Customers information available. |
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Media and Screenshots
Videos |  3 Videos | No videos available. |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, AlertOps or Keep?
- AlertOps edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do AlertOps and Keep offer a free trial?
- AlertOps offers a free trial. Keep does not.
- What is the starting price of AlertOps vs Keep?
- AlertOps starts at $5 /User/Month. Keep starts at $199.00 per month.
- What are the top alternatives to AlertOps?
- Top alternatives to AlertOps include Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud.
- What are the top alternatives to Keep?
- Top alternatives to Keep include Cronping, Moogsoft, AlertOps, PagerDuty, TaskCall.