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AlertOps vs Splunk On-Call Comparison

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AlertOps

4.8(93 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing syst…

Splunk On-Call

4.6(90 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…

AlertOps leads on user satisfaction with a 4.8-star rating across 93 reviews.

SpotSaaS Analysis

AlertOpsSplunk On-Call

The core difference between AlertOps and Splunk On-Call lies in their focus on integration versus mobile alerting, with AlertOps excelling in customizable alerts and numerous integrations, while Splunk On-Call emphasizes flexible incident management with robust mobile capabilities. Ideal buyers for AlertOps are IT or security teams seeking efficient on-call management, while Splunk On-Call is best suited for DevOps or IT operations teams needing rapid incident notifications.

- Customizable, real-time incident management - Strong alerting integrations including ticketing and social media - Efficient on-call management for IT or security teams - Reduces operational burdens - Suitable for companies with 51-500 or 500+ employees - Priced at $5

- Flexible, configurable incident management - Strong mobile alerting capabilities - Customizable alerting and shift management - Powerful rules engine for incident notifications - Ideal for DevOps or IT operations teams - Priced at $5

AlertOps vs Splunk On-Call — at a glance

FeatureAlertOpsSplunk On-Call
Rating4.8 / 54.6 / 5
Reviews9390
Starting price$5 /User/Month$5 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between AlertOps and Splunk On-Call

  • Pricing: AlertOps starts at $5 /User/Month, while Splunk On-Call starts at $5 /User/Month.
  • User satisfaction: AlertOps scores higher with a 4.8-star average.
  • Deployment: AlertOps supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

AlertOps vs Splunk On-Call — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

AlertOps - Incident Management Software
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Splunk On-Call - Incident Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

AlertOps

Best for customizable, real-time incident management with strong alerting integrations.

Choose if
  • You need efficient on-call management reducing operational burdens for IT or security teams.
  • Your team requires highly customizable alerts and over 100 integrations including ticketing and social media.
  • You value responsive customer support and flexible, configurable workflows for incident response.
Consider alternatives if
  • Your organization lacks dedicated incident response teams or on-call engineers.
  • You require a large third-party app marketplace or extensive connector options beyond AlertOps’ offerings.

Splunk On-Call

Best for flexible, configurable incident management with strong mobile alerting.

Choose if
  • You need customizable alerting and shift management via a powerful rules engine.
  • Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
  • You want proactive monitoring integrated with extensive business application connections.
Consider alternatives if
  • Your team is small without dedicated incident management needs or prefers simplicity.
  • You require a minimalistic alerting tool or extensive marketplace apps and connectors.

AlertOps: Best for customizable, real-time incident management with strong alerting integrations. Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting.

Description

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More about AlertOps

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Starts from $5 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.1/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.8

(93)

4.6

(90)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
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Software Demo

Demo

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How do AlertOps and Splunk On-Call Compare on Features?

Total Features

10 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare AlertOps and Splunk On-Call on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • $5 , Billed Yearly

      Pricing Plans

      • Starter Pack

        • Mobile App (iOS/Android)

        • E-mail and Push Notifications : Unlimited

        • SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice

        Show more +

      • Standard

        • Mobile App (iOS/Android)

        • E-mail and Push Notifications : Unlimited

        • SMS and Voice Notifications (US/Canada) : Unlimited

        Show more +

      • Premium

        • Mobile App (iOS/Android)

        • E-mail and Push Notifications : Unlimited

        • SMS and Voice Notifications (US/Canada) : Unlimited

        Show more +

      • Browse all pricing plans
      • Starter

        • Users: Up to 10

        • 100+ Out-of-the-Box Integrations

        • Advanced Splunk Integrations

        Show more +

      • Growth

        • Includes features of the Starter plan, plus

        • Users: Unlimited

        • Unlimited Email and Push Notifications

      • Enterprise

        • Includes features of Growth plan, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      Pricing Page

      AlertOps pricing
      Splunk On-Call pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      AlertOps User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      74

      26

      0

      0

      0

      36

      12

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users consistently praise AlertOps for its efficiency, customization, and excellent support, though some note initial setup challenges and limited third-party integrations.

      What buyers like

      • Ease of use
      • Customizable alerts
      • Responsive customer support

      Common complaints

      • Complex initial setup
      • Limited third-party integrations

      Buyer sentiment

      Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome.

      What buyers like

      • Flexibility and configurability
      • Mobile application integration
      • Quick and accurate alerting

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Pros and Cons

      • Efficient handling of on-call responsibilities reducing operational burdens

      • Highly customizable alerts and integrations tailored to individual needs

      • Excellent and responsive customer support

      • Initial setup can be challenging without adequate guidance due to feature richness

      • Limited availability of third-party apps and connectors restricts advanced functionality

      • Flexible and configurable incident management processes

      • Quick alerting and incident review capabilities

      • Mobile app integration enabling response from anywhere

      • Complexity and steep learning curve for newcomers

      • Limited marketplace apps and connectors restricting advanced functionality

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      NHS

      NHS

      Intel

      Intel

      Deloitte

      Deloitte

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to AlertOps and Splunk On-Call in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, AlertOps or Splunk On-Call?
      AlertOps edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do AlertOps and Splunk On-Call offer a free trial?
      Yes, both AlertOps and Splunk On-Call offer a free trial.
      What is the starting price of AlertOps vs Splunk On-Call?
      AlertOps starts at $5 /User/Month. Splunk On-Call starts at $5 /User/Month.
      What are the top alternatives to AlertOps?
      Top alternatives to AlertOps include Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud.
      What are the top alternatives to Splunk On-Call?
      Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.

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