Which is better, Act! or FreeCRM?

Act! edges out FreeCRM based on user ratings across 441 reviews. That said, the best pick depends on your workflow — FreeCRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Act! and FreeCRM?

Key differences between Act! and FreeCRM include pricing (Act! starts at $30 vs FreeCRM at $50); target audience (Act! targets Freelancers / Consultants while FreeCRM serves Large Enterprises); free trial availability (Act! offers one, FreeCRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Act! and FreeCRM offer a Free trial?

Act! offers Free Trial, but FreeCRM does not.

Who are the typical users of Act!?

Act! is designed for Freelancers / Consultants, Medium Business, Small Business.

Who are the typical users of FreeCRM?

FreeCRM is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Act! and FreeCRM?

Pricing for Act! starts at $30/User/Month, whereas FreeCRM starts at $50/User/Month.

What are the best alternatives to Act!?

Some top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

What are the best alternatives to FreeCRM?

Some top alternatives to FreeCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Act! vs FreeCRM vs Bigin by Zoho CRM Comparison

Last updated: May 22, 2026

Act!

3.6(441 reviews)

Starting at $30 /User/Month

Free Trial
Freelancers / Consultants
Medium Business

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date with tasks so you can focus on wha…

View Pricing Read Reviews

FreeCRM

Starting at $50 /User/Month

Large Enterprises
Medium Business

FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly organized, and manage leads, co…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Act! leads on user satisfaction with a 3.6-star rating across 441 reviews.

Act! vs FreeCRM vs Bigin by Zoho CRM — at a glance

Feature	Act!	FreeCRM	Bigin by Zoho CRM
Rating	3.6 / 5	—	4.3 / 5
Reviews	441	—	119
Starting price	$30 /User/Month	$50 /User/Month	$7 /User/Month
Free trial	Yes	No	Yes
Free version	No	No	No
Best for	Freelancers / Consultants, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	Business Hours, Online	Online	Business Hours, Online
Certifications	GDPR	—	—
Data residency	US	US	Global

Key differences between Act! and FreeCRM

Pricing: Act! starts at $30 /User/Month, while FreeCRM starts at $50 /User/Month.
Free trial: Act! offers a free trial; FreeCRM does not.
Target audience: Act! is built for Freelancers / Consultants and Medium Business, while FreeCRM targets Large Enterprises and Medium Business.
Deployment: Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; FreeCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Act! vs FreeCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Act! (368) Talk to an expert Talk to an expert	FreeCRM Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

FreeCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Act! typically suits Freelancers / Consultants and Medium Business. FreeCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More about Act!	FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly ... Read More about FreeCRM	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $30	Starts from $50	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial	Get Free Trial
Spotsaas Score What's this? ↗	9.1/10	8.1/10	9.0/10
User Ratings Based on verified Spotsaas reviews	3.6 (441)		4.3 (119)
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo		FreeCRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Act!, FreeCRM and Bigin by Zoho CRM Compare on Features?

Total Features	10 Features	7 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Act!, FreeCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$30	$50	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	—	✗ No
GDPR	✓ Yes	—
Data Residency	🇺🇸 US	🇺🇸 US

Act! vs FreeCRM User Reviews & Rating Comparison

User Ratings	3.6 (based on 441 reviews)	No reviews available for the product	4.3 (based on 119 reviews)
Rating Distribution	201 82 47 12 26	10 10 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts. What buyers like Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software. High degree of customization, allowing users to tailor layouts and features to meet specific business needs. Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data. Common complaints Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours. Updates and upgrades can be disruptive, creating compatibility or stability issues for some users. Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.	What buyers like Offers robust CRM functionalities including lead management, sales dashboards, and project management, providing an all-in-one solution. Great value for money, especially as a free tool with features comparable to premium CRMs for small businesses and startups. Easy to set up and user-friendly interface, allowing even non-technical users to operate it effectively. Common complaints Free version has limitations, such as storage capped at 10 MB, which may not suffice for growing businesses. The Marketplace lacks a wide range of integrations, which might hinder additional functionality. Advanced features such as unlimited storage, priority support, and premium tools are locked behind a paywall.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	User-friendly design makes onboarding easy. Automatic reminders enhance task management. Mobile access allows for on-the-go management. Advanced features may be lacking for larger teams. Pricing can add up for small businesses.	Cost-effective solution for small businesses. Simple interface allows for quick adoption. Efficient management of contacts and leads. Limited scalability for larger organizations. Basic features may not satisfy advanced users.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews		Read reviews

List of Customers

Customers	TSD Groep INEX The Sherman Sheet	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	5 Videos	No videos available.

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Act! or FreeCRM?: Act! edges out the other on user ratings (3.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Act! and FreeCRM offer a free trial?: Act! offers a free trial. FreeCRM does not.
What is the starting price of Act! vs FreeCRM?: Act! starts at $30 /User/Month. FreeCRM starts at $50 /User/Month.
What are the top alternatives to Act!?: Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
What are the top alternatives to FreeCRM?: Top alternatives to FreeCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Act! vs FreeCRM vs Bigin by Zoho CRM Comparison

Act!

FreeCRM

Bigin by Zoho CRM

Act! vs FreeCRM vs Bigin by Zoho CRM — at a glance

Key differences between Act! and FreeCRM

Compare Act! vs FreeCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Act!

FreeCRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Act!, FreeCRM and Bigin by Zoho CRM Compare on Features?

Compare Act!, FreeCRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Act! vs FreeCRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions