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Act! vs Creatio Comparison

Last updated:

Act!

4.1(356 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It integrates with Microsoft Outlook, supp…

Creatio

4.7(61 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers marketing, sales, and service aut…

Creatio leads on user satisfaction with a 4.7-star rating across 61 reviews.

Act! vs Creatio — at a glance

FeatureAct!Creatio
Rating4.1 / 54.7 / 5
Reviews35661
Starting price$30 /User/Month$25 /user/month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareLow Code Development Platforms (LCDP) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between Act! and Creatio

  • Pricing: Act! starts at $30 /User/Month, while Creatio starts at $25 /user/month.
  • Target audience: Act! is built for Freelancers / Consultants and Medium Business, while Creatio targets Large Enterprises and Medium Business.
  • User satisfaction: Creatio scores higher with a 4.7-star average.
  • Deployment: Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Act! vs Creatio — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Act! - CRM Software
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Creatio - Low Code Development Platforms (LCDP) Software
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Talk to an expert

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Act! vs Creatio: Biggest differences

Start here before you go deeper into features.

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

Act! typically suits Freelancers / Consultants and Medium Business. Creatio tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It ... Read More about Act!

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers ... Read More about Creatio

Entry Level Pricing

  • Starts from $30
  • Starts from $25 , monthly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.1/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.08

(356)

4.66

(61)

Best Company Size

50 to 500 employeesMedium to large enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Act!

No key benefits available yet.

Creatio

  • Streamlined Processes: Creatio lets teams automate routine workflows, so tasks are completed efficiently and managers can focus on strategic initiatives instead of repetitive work.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Better Collaboration: Creatio improves communication across departments and builds a collaborative environment. Executives make better decisions and achieve stronger organizational alignment.
Best fit

Best fit

Act!

No best-fit guidance available yet.

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Act!

No alternatives guidance available yet.

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Software Demo

Demo

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Step 1 of 4

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How do Act! and Creatio Compare on Features?

Total Features

10 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Act! and Creatio on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $30
      • $25 , monthly

      Pricing Plans

      • Not Available
      • Growth

        $25

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Enterprise

        $55

        /user/month

        • Number of users : 5

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      • Unlimited

        $85

        /user/month

        • Number of users : 50

        • Number of applications : Unlimited

        • Number of workflows : Unlimited

        Show more +

      Pricing Page

      Act! pricing
      Creatio pricing

      Act! vs Creatio: Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Act! vs Creatio Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Act! User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      201

      82

      47

      12

      26

      48

      13

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 368 reviews, with strong overall satisfaction.

      What buyers like

      • Integrates with tools like Outlook, phone systems, and marketing software.
      • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
      • Interface supports efficient navigation for beginners and provides quick access to key data.

      Common complaints

      • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
      • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
      • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

      Buyer sentiment

      Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

      What buyers like

      • Ease of use for non-technical users
      • Customization flexibility
      • Comprehensive CRM functionality

      Common complaints

      • Steep learning curve
      • Integration difficulties

      Pros and Cons

      • User-friendly design makes onboarding easy.

      • Automatic reminders enhance task management.

      • Mobile access allows for on-the-go management.

      • Advanced features may be lacking for larger teams.

      • Pricing can add up for small businesses.

      • No-code workflow automation accessible to non-technical users

      • High customization freedom to tailor CRM and workflows

      • Comprehensive CRM suite covering marketing, sales, and service

      • Learning curve for users unfamiliar with CRM systems

      • Integration challenges requiring technical expertise

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Act! or Creatio? Tell buyers what actually differs.

      Act! and Creatio Customers

      Customers

      TSD Groep

      TSD Groep

      INEX

      INEX

      The Sherman Sheet

      The Sherman Sheet

      Skeyes

      Skeyes

      DFS Aviation Services

      DFS Aviation Services

      Onco360

      Onco360

      Media and Screenshots

      Screenshots

      No screenshots available.

      Creatio

      10 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      3 Videos

      Top Alternatives to Act! and Creatio in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Act! or Creatio?
      Creatio edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Act! and Creatio offer a free trial?
      Yes, both Act! and Creatio offer a free trial.
      What is the starting price of Act! vs Creatio?
      Act! starts at $30 /User/Month. Creatio starts at $25 /user/month.
      What are the top alternatives to Act!?
      Top alternatives to Act! include Bigin by Zoho CRM, Creatio CRM, Pipedrive, UPilot, Pipeliner CRM.
      What are the top alternatives to Creatio?
      Top alternatives to Creatio include TeamDesk, Oracle Application Express, Caspio, UI Bakery, Visual LANSA.