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8x8 vs LiveVox - Which Contact Center Operations Software Platform Is Better in July 2025?

8x8 - Contact Center Operations Software
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LiveVox - Contact Center Operations Software
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TL;DR - Quick Comparison Summary

Description

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More

Entry Level Pricing

  • Starts from $12
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
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Software Demo

Demo

What Do 8x8 and LiveVox Cost?

Pricing Option

      Starting From

      • $12
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      8x8 pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
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      8x8 User Reviews & Rating Comparison

      User Ratings

      0

      (based on 36 reviews)

      No reviews available for the product

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more

      Pros and Cons

      Pros and Cons of 8x8

      Pros and Cons of LiveVox

      • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

      • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

      • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

      • Users appreciate the simplicity of the LiveVox interface and superior account support.

      • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

      • Limited marketplace selection may restrict access to advanced functionalities for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      Media and Screenshots

      Screenshots

      No screenshots available.

      Next Generation Contact Platform

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to 8x8 and LiveVox in 2025

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      8x8 offers Free Trial, but LiveVox does not.

      8x8 is designed for Large Enterprises, Medium Business and Small Business.

      LiveVox is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of 8x8 begins at $12/User/Month, while pricing details for LiveVox are unavailable.

      Some top alternatives to 8x8 includes XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ, RingCentral Contact Center, Vocantas Communicate, Squaretalk, i2x and RingCentral Engage Digital.

      Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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