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800.com vs Nimbata Comparison

Last updated:

800.com

4.7(303 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

Nimbata

5.0(2 reviews)

Starting at $29 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows…

Nimbata leads on user satisfaction with a 5.0-star rating across 2 reviews.

800.com vs Nimbata — at a glance

Feature800.comNimbata
Rating4.7 / 55.0 / 5
Reviews3032
Starting price$19 /Month$29 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between 800.com and Nimbata

  • Pricing: 800.com starts at $19 /Month, while Nimbata starts at $29 /Month.
  • Free trial: Nimbata offers a free trial; 800.com does not.
  • User satisfaction: Nimbata scores higher with a 5.0-star average.
  • Deployment: 800.com supports SaaS/Web/Cloud, Mobile - iOS; Nimbata supports SaaS/Web/Cloud.

800.com vs Nimbata — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

800.com - Inbound Call Tracking Software
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Nimbata - Inbound Call Tracking Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

Nimbata

Best for marketing teams needing integrated multi-channel inbound call tracking.

Choose if
  • You require unified reporting of inbound calls alongside paid search, social, and email campaigns.
  • Your team values automated reporting to reduce manual data consolidation efforts.
  • You operate a mid-sized to large company with dedicated marketing analytics resources.
Consider alternatives if
  • Your business has little or no inbound call volume to track.
  • You only need simple call recording without multi-channel marketing integration.

800.com: Best for detailed inbound call tracking with competitive benchmarking analytics. Nimbata: Best for marketing teams needing integrated multi-channel inbound call tracking.

Description

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to ... Read More about Nimbata

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $29

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.67

(303)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

800.com has not given any software demo yet

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Step 1 of 4

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How do 800.com and Nimbata Compare on Features?

Total Features

3 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare 800.com and Nimbata on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , Billed Yearly
      • $29

      Pricing Plans

      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Not Available

      Pricing Page

      800.com pricing
      Nimbata pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      800.com User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      296

      43

      10

      1

      6

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Buyers generally praise Nimbata for its comprehensive multi-channel call tracking and automated reporting, though some note pricing opacity and setup complexity.

      What buyers like

      • Multi-channel integration
      • Automated reporting
      • Ease of use

      Common complaints

      • Pricing transparency
      • Setup complexity

      Pros and Cons

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      • Unified dashboard integrating inbound calls with other marketing channels

      • Automated reporting engine reducing manual data consolidation

      • Cloud-based accessibility for remote teams

      • Pricing details not publicly available requiring sales contact

      • Limited information on customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 800.com or Nimbata? Tell buyers what actually differs.

      List of Customers

      Customers

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      BMW

      BMW

      Ogilvy

      Ogilvy

      G4S

      G4S

      Media and Screenshots

      Screenshots

      No screenshots available.

      Call-Tracker-Call-Details

      11 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to 800.com and Nimbata in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 800.com or Nimbata?
      Nimbata edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 800.com and Nimbata offer a free trial?
      Nimbata offers a free trial. 800.com does not.
      What is the starting price of 800.com vs Nimbata?
      800.com starts at $19 /Month. Nimbata starts at $29 /Month.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include ResponseTap, PhoneWagon, AvidTrak, CallView 360, calltrak.
      What are the top alternatives to Nimbata?
      Top alternatives to Nimbata include CallTrackingMetrics, CallRail, Calltracks, calltrak, TeleCapture.