800.com vs AvidTrak Comparison
800.com
Starting at $19 /Month
- Large Enterprises
- Medium Business
800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…
AvidTrak
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
AvidTrak is a powerful yet simple-to-use inbound call tracking software. AvidTrak is compatible with virtually any call center software and telephony provider, eliminating the hassle of searching for a system that will w…
800.com leads on user satisfaction with a 4.7-star rating across 435 reviews.
800.com vs AvidTrak — at a glance
| Feature | 800.com | AvidTrak |
|---|---|---|
| Rating | 4.7 / 5 | 4.2 / 5 |
| Reviews | 435 | 7 |
| Starting price | $19 /Month | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | — | SOC 2 |
| Data residency | US | US |
Key differences between 800.com and AvidTrak
- Pricing: 800.com starts at $19 /Month. AvidTrak pricing is not publicly listed.
- Free trial: AvidTrak offers a free trial; 800.com does not.
- Target audience: 800.com is built for Large Enterprises and Medium Business, while AvidTrak targets Individuals and Large Enterprises.
- User satisfaction: 800.com scores higher with a 4.7-star average.
- Deployment: 800.com supports SaaS/Web/Cloud, Mobile - iOS; AvidTrak supports SaaS/Web/Cloud.
800.com vs AvidTrak — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for detailed inbound call tracking with competitive benchmarking analytics.
- You need highly detailed inbound call data for large or mid-sized teams.
- You want built-in analytics to benchmark call performance against competitors.
- You require insights into your largest accounts and sales opportunities.
- You are a freelancer or very small business with minimal call volume.
- You lack dedicated staff to manage and analyze complex call data setups.
Individuals, Large Enterprises, Medium Business
800.com typically suits Large Enterprises and Medium Business. AvidTrak tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | 800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com | AvidTrak is a powerful yet simple-to-use inbound call tracking software. AvidTrak is compatible with virtually any call center software and telephony provider, eliminating the hassle of ... Read More about AvidTrak |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
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Compare 800.com and AvidTrak on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
Data Residency | 🇺🇸 US | 🇺🇸 US |
800.com User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 3 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |   Zendesk  Akamai | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 800.com or AvidTrak?
- 800.com edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 800.com and AvidTrak offer a free trial?
- AvidTrak offers a free trial. 800.com does not.
- What is the starting price of 800.com vs AvidTrak?
- 800.com starts at $19 /Month. AvidTrak starts at Contact for pricing.
- What are the top alternatives to 800.com?
- Top alternatives to 800.com include ResponseTap, PhoneWagon, AvidTrak, CallView 360, calltrak.
- What are the top alternatives to AvidTrak?
- Top alternatives to AvidTrak include ResponseTap, PhoneWagon, CallView 360, calltrak, TeleCapture.